Cs Support

hace 5 días

Buenos Aires, Argentina Waterplan A tiempo completo

Do you want to contribute to solving one of the most important issues of our generation?

Join us in accelerating the transition to a water-secure world.

Waterplan is a fast-growing startup in the Climate Tech Space that develops a B2B Enterprise SaaS platform for companies to measure, respond, report, and monitor companies´ increasingly changing water risks. By showing companies the business case for mitigating water risk, Waterplan will accelerate their transition to a world where companies are incentivized to save more water, abate the discharge of polluting effluents, conserve watersheds and preserve shared value.

Due to continued growth, we are looking for a **Semi Senior Developer **to join the **Engineering** Department. You will be working in a fully remote distributed team across multiple disciplines at a science-oriented company.

At Waterplan you will have the chance to work at the forefront of our industry and you will be working with world-leading experts in water. We are a dedicated and talented team and have ambitious growth targets planned for the next few years. If you are interested in the Climate Tech sector, you have an entrepreneurial spirit and a lot of drive, we want to get to know you

**About your core focus**:
We are looking for a Lead CS Support - Ssr Fullstack Developer to join Waterplan’s **Product/Engineering** team. As a B2B SaaS company with an increasing customer base, we are in the need of strengthening our internal support team. As a CS Support Developer, you will be a key player in ensuring that our platform meets our customers' needs for success and evolves accordingly.

**Some things you’ll enjoy tackling**:
The main responsibility will be to understand the needs of the Customer Success area, solve their concerns and develop solutions according to the requested requests, working on both the frontend and backend of the platform, with close interaction with the UX team.

We are a remote-first company with people working all over the world and a highly collaborative culture. You will work with a variety of teams including AI/ML, UX, Product Management, Product Design, and Marketing. We foster a spirit of autonomy, flexibility, and creativity to enable you to do your best work.

**We are looking for someone who can**:

- Develop and maintain REST APIs built using NodeJS and deployed in AWS
- Communicate and collaborate with cross-functional teams to understand requirements, design solutions, and deliver life-changing products
- Be able to intake, understand and respond to user requirement
- Communicate fluently in English.
- Working knowledge of Git and version control systems

**At Waterplan you’ll enjoy**
- Our Mission. We are building something big, you will be part of an ambitious and impactful company, focused on achieving one of the major global sustainable development goals
- Our Spirit. We are creating something that has never been done before. The entrepreneurial spirit of our team is driving a profound transformation of the water sector
- Our Team. Our team is our most valuable asset. Waterplanners bring together three worlds: technology, water, and science. They are distributed all over the world, bringing their unique perspective to solve complex water resource challenges
- Our Values: Think Long Term, Iterative Excellence, Thoughtful Discussion, Make Others Successful.

  • Head of CS

    hace 2 semanas

    Buenos Aires, Argentina Remotely Talents A tiempo completo

    A fast-growing B2B SaaS platform is seeking a Head of Customer Success & Support Operations to lead the CS and Support teams. This hands-on leadership role requires expertise in developing scalable processes and SOPs for onboarding and customer retention. The ideal candidate has at least 5 years in customer success or related fields and a strong ability to...

  • Head of Customer Success

    hace 1 semana

    Buenos Aires, Argentina Remotely Talents A tiempo completo

    Location: Remote (Latin America)Team size: 3–4 direct reportsType: Full-timeOur client is a fast-growing B2B SaaS platform helping service-based businesses get paid faster by automating accounts receivable workflows, follow-ups, and payments.We’re hiring a Head of Customer Success & Support Operations to lead and scale our CS and Support teams.You’ll...

  • Support Specialist

    hace 5 días

    Buenos Aires, Argentina Foothill Solutions A tiempo completo

    **RESPONSIBILITIES** - Provide dedicated support and troubleshooting to high-value Partners and their clients - Identify issues and provide solutions to Partners and/or Partner clients - Help Partners and clients understand the more complex functionality of Radar software operations - Maintain behind the scenes Radar maintenance to Partner databases,...

  • Head of Customer Success

    hace 2 semanas

    Buenos Aires, Argentina Remotely Talents A tiempo completo

    Location: Remote (Latin America)Team size: 34 direct reportsType: Full-time Our client is a fast-growing B2B SaaS platform helping service-based businesses get paid faster by automating accounts receivable workflows follow-ups and payments. We’re hiring a Head of Customer Success & Support Operations to lead and scale our CS and Support teams. You’ll own...

  • Head of Customer Success

    hace 3 semanas

    Buenos Aires, Argentina RemotelyTalents A tiempo completo

    Location: Remote (Latin America)Team size: 3–4 direct reportsType: Full-time Our client is a fast-growing B2B SaaS platform helping service-based businesses get paid faster by automating accounts receivable workflows, follow-ups, and payments. We’re hiring a Head of Customer Success & Support Operations to lead and scale our CS and Support teams....

  • Head of Customer Success

    hace 4 semanas

    Buenos Aires, Argentina RemotelyTalents A tiempo completo

    Location: Remote (Latin America)Team size: 3–4 direct reportsType: Full-time Our client is a fast-growing B2B SaaS platform helping service-based businesses get paid faster by automating accounts receivable workflows, follow-ups, and payments. We’re hiring a Head of Customer Success & Support Operations to lead and scale our CS and Support teams....

  • Head of Customer Success

    hace 4 semanas

    Buenos Aires, Argentina RemotelyTalents A tiempo completo

    Location: Remote (Latin America) Team size: 3–4 direct reports Type: Full-time Our client is a fast-growing B2B SaaS platform helping service-based businesses get paid faster by automating accounts receivable workflows, follow-ups, and payments. We’re hiring a Head of Customer Success & Support Operations to lead and scale our CS and Support teams....

  • Head of Customer Success

    hace 2 días

    Buenos Aires, Argentina RemotelyTalents A tiempo completo

    Location: Remote (Latin America) Team size: 3–4 direct reports Type: Full-time Our client is a fast-growing B2B SaaS platform helping service-based businesses get paid faster by automating accounts receivable workflows, follow-ups, and payments. We’re hiring a Head of Customer Success & Support Operations to lead and scale our CS and Support teams....

  • Head of CS

    hace 3 semanas

    Buenos Aires, Argentina RemotelyTalents A tiempo completo

    A leading B2B SaaS company is seeking a Head of Customer Success & Support Operations to oversee customer onboarding, support workflows, and team leadership. In this fully remote position, you will manage a small team, build scalable processes, and enhance the customer journey from trial to retention. The ideal candidate will have 5+ years of experience in...

  • Head of CS

    hace 4 semanas

    Buenos Aires, Argentina RemotelyTalents A tiempo completo

    A leading B2B SaaS company is seeking a Head of Customer Success & Support Operations to oversee customer onboarding, support workflows, and team leadership. In this fully remote position, you will manage a small team, build scalable processes, and enhance the customer journey from trial to retention. The ideal candidate will have 5+ years of experience in...