Electrical Systems Technical Manager

hace 19 horas

Capital Federal Buenos Aires, Argentina ABB A tiempo completo

**Electrical Systems Technical Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
The Technical Account Manager plays a critical role in ensuring customer satisfaction and loyalty for their assigned accounts. In this role, you will ensure the customer receives exceptional service that exceeds their expectations.

**Your responsibilities**:

- Assists customers’ technical requests and engage with colleagues to take care of any technical issues.
- Builds strong customer relationships on technical, maintenance and operational levels.
- Leveraging familiarity with their assigned accounts, supports the customer in a proactive fashion by anticipating the customer’s needs.
- Works as a liaison between the customer and various ABB departments in delivery of support and to fulfill contract obligations.
- Coordinates resources within ABB and breaks down any barriers impeding progress.
- Builds strong relations within cross functional teams.
- Collaborates with the Account Managers (sales) to timely provide offers responding to customer needs and to proactively identify contract growth opportunities leveraging the full breath of ABB service portfolio.
- Responsible for identifying service and system sales opportunities for expanding ABB’s value to the customer, and for growing the service contracts at their assigned customers.

**Your background**:

- Bachelor's Degree in Electrical, Electronic, Automation Engineering or related field.
- Technical experience in automation and electrical systems.
- Knowledge of PLC and industrial control programming and SCADA.
- Previous experience in technical project management.
- 5 years of experience in similar roles.
- Availability to travel.
- Advanced English level.

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