Isbn Collections Lac Finance Analyst

**We help the world run better**

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Finance Operations team is looking for a Network Collections Analyst to facilitate day to day collections for the Supplier Membership Program of the SAP Business Network. Through a single connection, the SAP Business Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings—allowing them to realize true e-Commerce success.

**The Network Collections Analyst assists in the collection aspects of the SAP **Business Network**, including**:

- Executes operational (including transactional) tasks independently and deals with customers' queries. Gains a good knowledge of standard processes and related transactions. Maintains good relationship with external and internal customers.
- Operational (including transactional) task execution
- Data refinement tasks
- Preparation of period close
- Posting of journal entries, maintaining and reconciling ledger accounts or monitoring and supporting such activities.
- Ensure accuracy in the financial records through proper execution of operational tasks Monitoring and Reporting
- Hotline and/ or Ticketing Support
- Preparation of process documentation / working instructions
- Supporting other team members as back up
- Support projects and/or Improvement activities
- Participates in the monthly close process including posting journal entries
- Creates, posts, and reconciles intercompany transactions while ensuring compliance with the SAP Accounting Guidelines.
- Ensures timely and accurate Collections results. Analyses and collection of pending open items and identifies potential quality issues

**Basic Minimum Qualifications**:

- University studies (partial or complete) (preferred)
- Intermediate Microsoft Office (specifically Excel, Outlook and Word)
- Strong English speaking capabilities

**Preferred Knowledge and Experience**:

- Related collections, Finance or customer support experience
- Sales experience or experience interacting with customers
- Experience using a customer relationship management tool (CRM tool) - Knowledge of the procure to pay business process from purchase requisition to payment

**Competencies and Personal Attributes**:

- Team Player/Worker
- Attention to Detail Active Listening
- Oral and Written Communication
- Handling Objections
- Interpreting Information and Analysis
- Customer Focus

**Bring out your best**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 404504 | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.