Cash Collections

We help the world run better. At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Purpose and Objectives The Cash Collections team is part of the Global Finance Shared Services and Global Finance Infrastructure and we are responsible to collect all accounts receivables. The focus is to reduce the collections cycle (DSO - Days Sales Outstanding) and improve the free cash flow of SAP. In order to achieve such a goal, the Cash Collections Team has several tools and standardized processes. The Cash Collections Team has a very close contact with customer (internal & external): END-Customers & Partners Ecosystem, Sales, Office of CFO, Marketing, Accounts Payable, Record2Report, Accounting, Controlling, and other key stakeholders within the organization. The Cash Collections Operations Specialist executes operational (including transactional) tasks to support operations beyond its own area of responsibility, including more specialized activities that are performed to meet accounting and financial reporting requirements that result from legal obligations or SAP internal global policies. The Cash Collections Operations Specialist has additional responsibilities and broad knowledge of standard processes and related transactions, or special knowledge and specific areas. Expectations and Tasks Follow-up and collections management of all accounts receivables (AR) of open invoices not due and overdue. Proactive inbound and outbound calls to END-Customers & Partners Ecosystem to guarantee the collections of AR in time. Investigation, analysis and problem solving (of open invoices discrepancy). Fixed collections management of customer’s portfolio. Sending account statements to END-Customers & Partners Ecosystem and reply to incoming inquiries from customers about open invoices. Stick to the standard processes and cash collections tools. Preparation, execution and monitoring of period close activities. Ensure accuracy in the financial records through proper execution of operational tasks. Monitoring and Reporting relevant to the end-to-end Finance processes. Preparation of period closing (month and quarterly end) duties. Advanced Monitoring and Reporting Other relevant activities. Skills Problem solving. Finance & Administration + Accounting knowledge. Customer centricity. Great interpersonal communications skills (verbal and written). Working under pressure and goal oriented. IT Principles & data Security. Engagement and teamwork. Analytical skills. Work Experience Experience working within a finance related field (min.2-3 years) Working experience within a Shared Service Centre (min. 1-2 years) Education and Qualification Bachelor or master’s degree in administration, Accounting, Economics or related. Fluent written and spoken English skills. Fluent written and spoken language skills of other languages are a plus. Equal Opportunity Employer EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Requisition ID: | Work Area: Finance | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. #J-18808-Ljbffr