Risk, Payments

hace 2 semanas

Buenos Aires, Argentina BetWarrior A tiempo completo

**JOIN OUR TRIBE**

Do you strive for **excellence**? Do you embrace **innovation**? Do you fight with **fairness** and **respect**?

We are an exciting new gaming company based in Barcelona and Buenos Aires. Our innovative** sports betting and casino games **will rock your world. We have a burning desire to make gaming **great entertainment** and **socially acceptable**. We want it to be **fun** for our customers and our teams. We are **BetWarrior**.

We welcome **passionate** warriors and are currently looking for a **Fraud & Risk Analyst **to fight fraudsters and help maintain a safe and secure player offering.

**What you can expect from us and your role**:

- Responsibility for performing risk checks on player profiles, withdrawals, and due diligence documentation
- Ownership of analyzing player accounts for multi-accounting, bonus abuse, money laundry, transactional fraud and other fraudulent behavior via reports and thorough checks
- Responsibility for processing customer withdrawals within stipulated SLA times, based on verification of due diligence documentation
- You will contribute to enhancing our fraud tools, back-office system and work procedures by coming up with ideas to improve the set-up
- Ownership of handling disputes and defending chargebacks with our payment providers
- You will support a close and pro-active collaboration with our other operational departments, Customer Care, Compliance and Marketing in order to remain aware of our product offering and understand potential risks and fraud
- You will provide input to your direct manager for improvements in our Risk, Payments and Fraud operations and assist with various tasks and projects to this effect
- You will be involved in the definition, testing and assessment of improvements to existing policies and procedures
- Responsibility for consistently meeting your quality and quantity KPIs
- You will acquire a thorough understanding of our campaigns, promotions, and product offering, including specific functions for Casino, Live Casino and Sportsbook
- Opportunities to learn and grow within a dynamic, fast developing company

**What we expect from you**:

- You have a thorough understanding of balancing business requirements with reducing Fraud & Risk as part of delivering a frictionless user experience
- You possess the ability to balance mitigating risk and enabling business
- You are reliable and have great attention to detail
- You have a keen interest in e-gaming and willingness to learn and improve
- Highly motivated and a flexible attitude towards working hours
- Knowledge of the online gaming market, products and customers is a must
- Fluent verbal, written and interpersonal communication skills in English. Brazilian Portuguese is a plus
- You are an excellent team player who will contribute actively to our BetWarrior spirit
- Enhanced Excel and pivoting knowledge is a plus
- Minimum 1-2 years of experience in Fraud & Risk operations in the e-gaming vertical
- Relevant academic degree or qualification

**We also expect you to embody the BetWarrior values**:
**TAKE RESPONSIBILITY**- For your actions and progress, for our internal and external community

**BE FAIR **- Treat others like you want to be treated

**STRIVE FOR EXCELLENCE**- In your own performance and in ensuring the quality of our products and service

**BE CURIOUS**- To learn and growth all the time.

**EMBRACE INNOVATION** - Explore creative opportunities and love the unconventional

**HAVE FUN**- Make gaming great entertainment and our workplace exciting

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