Sr Analytics Engineer/ Business Intelligence

**Job Category**:Products and Technology

**Job Details**:MuleSoft, a Salesforce Company, sits at the heart of all convergent technologies trends (SaaS, big data, APIs, microservices, etc.), and our developers are tackling some of the most challenging problems in technology today.

About the Role

We are looking for a technical analytics engineer with experience in business intelligence/analytics space who is comfortable talking to business user groups to understand data needs and is able to write SQL transformations on structured data to present analysis back (preferably in Tableau) to the business users. To be more specific we are looking for someone to come in and understand our customer journey and map it to data points so we can tell a story around our customer experience. This is an influential role which will help internal product team and customer facing field teams.

Some of the work you will be doing involves,
- Developing, automating, and taking ownership of data models, analyses, and visualizations that empower our business teams to understand the journey of MuleSoft customers and their experiences.
- Answering open ended questions by extracting deep insights from datasets.
- Producing automated reports on top of a data warehouse.
- Keeping things accurate and reliable by writing data tests, troubleshooting data pipelines, and digging into source code.

About the Team

You will be joining a newly formed Customer Analytics team within MuleSoft Data Org who is working on enabling our business partners to understand our customers better. We are only two mostly awesome people and looking to grow the team organically. Customer Analytics is broad space and we are trying to prioritize and focus mostly on customer experience and adoption at this moment.

About You
- You have a Bachelor’s degree in Information Systems, Statistics, Mathematics, Engineering
- At least 5 years of Work experience working on Analytics or Data Science.
- You have experience working with BI tools (Tableau, dbt, Snowflake), data modeling layers, 3rd-party API integrations, and data orchestration tools that will help you get going.
- You have strong instincts and judgment about the business-side implications of data analysis and you pride yourself on writing performant, easy-to-read SQL & Python.
- You are as comfortable working with git, the command line, and dev environments as you are collaborating with business stakeholders at all levels of seniority to understand their data needs.
- Your written communication is clear and you have the ability to distill complex ideas into accurate and easily understandable takeaways will be keys to your success.

**Perks**:

- Stock options
- Long Term Savings Plan
- Annual performance bonus program
- OSDE 410 for your family group
- Monthly Meal and Grocery Allowance
- Monthly Wellness Reimbursement
- Annual Education Reimbursement
- Additional Life Insurance Coverage
- Employee Stock Purchase Plan
- Unlimited Vacation Days
- Extended Parental Leave
- Fertility and Adoption Support
- Employee Assistance Program
- Employee Discount Program
- Extended parental leave
- Bi-monthly salary inflation adjustment
- Referral Program
- And so much more

**Accommodations

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