Cmc Technical Engineer
hace 3 días
**Job Details**
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the results that matter most. Dedicated to protecting the environment, we deliver on our promise in sectors such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and more than 130 years of innovation, we are the force behind our customer’s mission.
DESCRIPTION / RESPONSIBILITIES:
Johnson Controls is in search of a CMC Technical Engineer who will be responsible for providing support for Latam Monitoring Team service platforms and US Signal Team signal processing equipment and internal enhancement development/design.
FUNCTIONS:
- Develop and engineer internal improvements and achieve high customer satisfaction
- Provides L2/L3 support for US Signal Team receiver and signal processing equipment
HOW WILL YOU DO IT?
- Ensure system uptime and availability
- Ensure rapid-response on-call services
- Manage new software updates and enhancements (patch/upgrades)
- Perform build or expansion of signal hardware/equipment
- Communication on trouble resolution
- Document product build/change
- Partner with business on future business needs, strategy, planning
- Document and solution enhancement requests (liaison to supplier)
- Contribute to development and execution of strategic plans as a highly skilled team member
**REQUIREMENTS**:
- Professional degree in Engineering or related field.
- Certifications for relevant technologies (CCNA, MCSE, etc.)
- Strong Microsoft product skills (Word, Excel, PowerPoint, Visio, Project, MSSQL Studio, etc.)
- Bilingual (Spanish, English)
- Experience and deep knowledge in: MASterMind Monitoring..
- Strong service attitude and a commitment to quality.
- Ability to work on-call weekly rotations
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