Specialist Customer Service

hace 3 días

San Isidro, Argentina Adidas A tiempo completo

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:

- To support the Wholesale business to achieve sales and market strategy objectives
- To ensure a reliable, adequate and competitive customer service level for all adidas Key Accounts

KEY RESPONSIBILITIES:

- Recording and managing all types of orders (e.g. pre-orders and re-orders, contracts, call-off orders, off-price orders, direct shipments)
- Managing the customer order books, ensuring it is always updated according to the customer’s and company’s needs and requirements, including the monitoring of electronic receipts for errors and correcting these errors using the tools provided (e.g. SASnet, EDI, missing article master data), revising fulfilment vs customer purchase orders, and shifting OB between ship-to’s
- Compiling various order-related analyses and reports at the request of customers, sales reps or other related internal teams, concerning customer’s open order book & order conversion, returns and claims tracking, monitoring of cancellations and credit/delivery blocks, launches, pre-pack promotions, etc.
- Forwarding new customer set-ups and customer master data change requests from customers and sales team to CMD managers in Finance
- Special Handling coordination for new enquiries and changes
- Processing returns and complaints in line with the policy regulations while cooperating intensively with internal and external logistics partners (forwarding companies, inbound and outbound, warehouses), as well as with Finance and the insurance department
- Extensively tracking forwarded deliveries and package deliveries and initiating escalation in the event of delays and irregularities
- Support Sports marketing in processing of promo orders

KNOWLEDGE SKILLS AND ABILITIES:

- University degree or equivalent education required
- Broad and deep theoretical understanding of job function
- Intermediate English level

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

- At least 1 year of experience in related functions
- Advanced MS Excel
- Data Analytics tools (desirable)
- SAP

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE: Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.

RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

**ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.**

- JOB TITLE:
- Specialist Customer Service
- BRAND:

- LOCATION:
- San Isidro
- TEAM:
- Sales
- STATE:

- COUNTRY/REGION:
- AR
- CONTRACT TYPE:
- Full time
- NUMBER:
- 531457
- DATE:
- Jul 10, 2025

  • Customer Service Analyst

    hace 2 semanas

    San Isidro, Argentina McCain Argentina S.A. A tiempo completo

    **Position Title**:Customer Service Analyst **Analista de Customer Service** - Buenos Aires_ **Buscamos un graduado de la carrera de Ingeniería Industrial/Administración de Empresas, que resida en Buenos Aires, para incorporarse al equipo de Customer Service McCain Argentina. La función principal de este rol consiste en definir e implementar la...

  • Logistics Customer Service Specialist — Hybrid Import/Export

    hace 4 semanas

    San Isidro, Argentina Nerdy A tiempo completo

    Una empresa de servicios logísticos en Buenos Aires busca un Customer Service Importaciones. El candidato será responsable de la coordinación de cargas marítimas y aéreas, además de gestionar el contacto con el cliente durante todos los procesos de importación y exportación. Se requiere manejo avanzado del paquete Office y conocimientos de inglés...

  • Customer Service Representative

    hace 3 días

    San José, Argentina OOCL USA Inc A tiempo completo

    Customer Service Representative - Ocean ShippingOn-site role Mon-Fri (w/1 hour lunch)Exciting New Opportunities in Escazu, Costa RicaOOCL is thrilled to announce the opening of our new location in Escazu, Costa Rica We are expanding our operations and looking for talented individuals to join our dynamic team. This is a fantastic opportunity to be part of a...

  • Remote Ops Support Specialist

    hace 4 semanas

    San Isidro, Argentina Nerdy A tiempo completo

    Ofertas de Remote Ops Support Specialist Ai Po... Customer Service logística Nacional e Internacional Publicado hace 17 días Descripción Del Trabajo tiempo completo Búsqueda para una importante Empresa de Servicios Logísticos Nacionales e Internacionales, posición Customer Service Importaciones, con conocimientos y experiencia, en coordinación de...

  • Customer Service Representative

    hace 2 semanas

    San Rafael, Argentina Remote Leverage A tiempo completo

    **Customer Service Representative** **Hiring REMOTE Customer Service Reps -**Multiple positions immediately available. **$1000-$2500 USD per Month** We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business...

  • Analista Sênior de Customer Service e Pedidos Remoto

    hace 1 semana

    San Isidro, Argentina SC Johnson A tiempo completo

    Uma empresa líder em bens de consumo está buscando um profissional para gerenciar o ciclo completo de pedidos, otimizando o atendimento ao cliente e processos logísticos. O candidato ideal deve ter experiência em Customer Service e Supply Chain, além de Excel avançado. Oferecemos trabalho remoto uma vez por semana e um ambiente dinâmico com ênfase na...

  • Remote Customer Support Specialist

    hace 4 semanas

    San Isidro, Argentina Varsity Tutors Llc A tiempo completo

    Customer Service logística Nacional e Internacional Publicado hace 17 días Descripción Del Trabajo tiempo completo Búsqueda para una importante Empresa de Servicios Logísticos Nacionales e Internacionales, posición Customer Service Importaciones, con conocimientos y experiencia, en coordinación de cargas marítimas, terrestres y aéreas, seguimiento...

  • Customer Service zona Boulogne

    hace 6 días

    Partido de San Isidro, Argentina GESTION LABORAL SA A tiempo completo

    Importante empresa que se dedica al diseño y fabricación de sistemas avanzados de corte de chorros de agua a ultra presión, selecciona Customer Service preferentemente con experiencia en la posición en empresas similares o con conocimientos técnicos, dentro de sus tareas se detallan: órdenes de compra, toma de pedidos, cotizaciones y seguimiento de...

  • Customer Service zona Boulogne

    hace 2 semanas

    Buenos Aires, San Isidro, Argentina GESTION LABORAL SA A tiempo completo

    Importante empresa que se dedica al diseño y fabricación de sistemas avanzados de corte de chorros de agua a ultra presión, selecciona Customer Service preferentemente con experiencia en la posición en empresas similares o con conocimientos técnicos, dentro de sus tareas se detallan: órdenes de compra, toma de pedidos, cotizaciones y seguimiento de...

  • Customer service

    hace 1 día

    San Nicolá, Brazil, Argentina C&S informática A tiempo completo

    Acerca de C&SSomos una empresa líder de tecnología con más de 39 años de presencia en el mercado IT. Brindamos soluciones a organizaciones que buscan aumentar su productividad y eficiencia construyendo relaciones de honestidad y transparencia tanto con nuestros clientes como con nuestro equipo de trabajo, con quienes compartimos y valoramos la pasión...