Customer Service Representative
hace 5 horas
Job Description—Customer Service Representative Summary Customer Service Representatives work to maximize positive customer experiences by responding to customer inquiries or complaints regarding the company's products or services. They will communicate with internal and external customers about basic underwriting guidelines, policies, and marketing initiatives to service customer accounts. Additionally, Customer Service Representatives will analyze, clarify, and resolve policy and account-related questions. Client Relationship Management duties include but are not limited to: Must be licensed in P&C and Life/Health by the end of six months Determine customer requirements and expectations in order to help the customer identify specific products and solutions Solicit, sell, and negotiate new business policies Review renewal business and identify appropriate follow-up action based on degree of change Cross-sell/up-sell products to existing customers Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' needs Perform risk analysis and field underwriting Client/Claims liaison Refer unresolved customer grievances or complex customer interactions to senior team member Implement/adhere to company and Agency guidelines General customer service duties as presented Performs other duties as assigned Core competencies Business Results – Able to meet individual performance metrics and goals. Multi-tasking – Able to successfully juggle multiple priorities at any given time. Attention to detail – Maintain accurate and descriptive accounts of all customer interactions. Communication – Possess outstanding written and verbal communication skills. Job Knowledge – Understand basic product, billing, underwriting, and processing guidelines. Teamwork – Accept feedback when offered and work well with others. Problem solving – Able to research and identify timely solutions to customer related problems. Physical environment Required job duties are normally performed in a climate-controlled office environment. Preferred skills and abilities Four-year college degree highly preferred. High school diploma or equivalent required. Previous customer service experience highly preferred. Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills, the ability to multi-task, and strong verbal and written communication skills.
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Customer Service Representative
hace 3 semanas
San Juan, Argentina Motion A tiempo completoSummary Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties Responds to basic customer inquires regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
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Customer Service Representative
hace 2 semanas
San Nicolas, Argentina Teleperformance A tiempo completoJoin Teleperformance Argentina, the worldwide leader in omnichannel interactions, connecting our clients and brands with their customers. Teleperformance has been selected as one of the best companies to work for in Argentina over the past few years and has been included in the GPTW for women and GPTW for millennials ranking as well. Be a part of our team...
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Customer Success
hace 3 semanas
San Juan, Argentina Motion A tiempo completoA leading industrial service provider in San Juan, Argentina is seeking a Customer Service Representative to manage customer orders and inquiries. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multi-task. Responsibilities include responding to customer inquiries, placing orders, and building customer...
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Customer Service Representative
hace 2 semanas
San Nicolas, Argentina Teleperformance A tiempo completoJoin Teleperformance Argentina, the worldwide leader in omnichannel interactions, connecting our clients and brands with their customers. Teleperformance has been selected as one of the best companies to work for in Argentina over the past few years and has been included in the GPTW for women and GPTW for millennials ranking as well. Be a part of our team...
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Customer Service Representative
hace 1 semana
San Carlos, Argentina Obvio A tiempo completoAbout Obvio AI Each year, more than 7,500 pedestrians are killed by drivers in the U.S— a number that has increased by 70% over the past decade. Despite growing awareness, most cities still struggle to curb dangerous driving. "Vision Zero" efforts across the country are falling short. Obvio AI exists to change that. We deploy solar-powered, AI-assisted...
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Customer Service Representative Sr
hace 2 semanas
San Pedro, Argentina C & M Ship Broker - ARGENTINA A tiempo completoEl Representante de Customer Service es la cara de la empresa ante los clientes. Las principales tareas a su cargo son: Atención personalizada a los clientes a través de los diferentes canales de comunicación dispuestos para ese fin, Gestión de los servicios de exportación e importación, cargas LCL, fletes marítimos, aéreos y terrestres;...
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Customer Service Representative
hace 2 semanas
San Carlos, Argentina Obvio A tiempo completoAbout Obvio AI Each year, more than 7,500 pedestrians are killed by drivers in the U.S.—a number that has increased by 70% over the past decade. Despite growing awareness, most cities still struggle to curb dangerous driving. “Vision Zero” efforts across the country are falling short. Obvio AI exists to change that. We deploy solar-powered, AI-assisted...
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Customer Care Support Office Representative
hace 1 semana
Gobernador Juan E. Martínez, Corrientes, Argentina Givaudan SA A tiempo completoJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000...
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Remote Customer Service Representative
hace 2 semanas
San Pablo, Argentina Medium A tiempo completoWork from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Argentina Market Research Panel Today. You have two options when it comes to paid research: you can either take part in person or online. This is a great way for you to make extra...
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Customer service
hace 6 días
San Nicolá, Brazil, Argentina C&S informática A tiempo completoAcerca de C&SSomos una empresa líder de tecnología con más de 39 años de presencia en el mercado IT. Brindamos soluciones a organizaciones que buscan aumentar su productividad y eficiencia construyendo relaciones de honestidad y transparencia tanto con nuestros clientes como con nuestro equipo de trabajo, con quienes compartimos y valoramos la pasión...
