Process Consultant
hace 3 días
Nos encontramos en la búsqueda de un Process Consultant para HSBC. Quien ocupe este rol será responsable de añadir valor a la empresa a través de la prestación de servicios de consultoría interna. Esta se extiende en la comprensión de las necesidades del cliente, el diseño de modelos de mejora de procesos. Diseña y lidera la implementación de soluciones digitales y de reingeniería. Asegura la alineación funcional óptima y la capacidad de entregar y realizar los beneficios. Coordina el portafolio de proyectos. Gestiona el cambio para la mejora continua del rendimiento de las áreas. Se involucrará con las tendencias y metodologías emergentes en la industria, con el fin de identificar oportunidades de mejora. Principales responsabilidades: Para las áreas funcionales específicas, entregar un cambio radical en el rendimiento operativo (costo, níveles de servicio y satisfacción del cliente) a través de la identificación e implementación exitosa de nuevas iniciativas de mejora de procesos alineados con las iniciativas de transformación local / regional / global. Actuar como asesor de confianza de los clientes internos y garantizar decisiones basadas en casos de negocios para la priorización y optimización de la cartera de proyectos Trabajar conjuntamente con las áreas de operaciones para desarrollar los objetivos y casos de negocio con recomendaciones cualitativas y cuantitativas basadas en el ROI. dentificar y recomendar soluciones innovadoras alineadas con las tendencias y soluciones de mejora emergente. Trabajar en conjunto con los equipos globales, regionales y locales para asegurar la correcta comprensión y alineación de los objetivos comunes. Serán requisitos excluyentes: Graduado de las carreras de grado o de postgrado en Ingeniería, Administración de empresas, economía, o similar. Experiência de más de 2 años en reingeniería de procesos y gestión de proyectos globales y regionales. Excelente manejo del inglés escrito y oral.
Importante Entidad Bancaria Multinacional
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Senior Business Process Consultant
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Cultural Hacking Consultant
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hace 3 días
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