Partner Operations Specialist
hace 6 días
**Highlights**:
- Anywhere remote in Brazil, Mexico, or Argentina
- Equity: 0.005%
- Base Salary: $28,000 - $48,000
- OTE: $35,000 - $60,000
**About Fundraise Up**
Fundraise Up is a rapidly growing financial technology company headquartered in Brooklyn, NY, that provides online fundraising software to enterprise nonprofits. Fundraise Up's AI-powered platform is leveraged by trusted organizations like UNICEF USA, American Heart Association, Partners In Health, and Stand Up to Cancer, to double their recurring donor acquisition rates and increase overall digital donation revenue by two times.
**About the Role**
**Key Responsibilities**
- Craft and execute a clear onboarding plan for new partners to integrate easily into Fundraise Up.
- Collaborate with cross-functional teams to create onboarding resources, documentation, and training materials.
- Set up systems to monitor and report on partner activity and success.
- Provide reports to stakeholders highlighting partner impacts and areas to enhance.
- Ensure tools like PartnerStack, PartnerFleet, Crossbeam, and Salesforce are integrated and functioning well.
- Proactively troubleshoot and resolve any technical issues, collaborating with the technical team as needed.
- Create methods for efficient account mapping with partners to foster joint success.
- Align mapping efforts with the Partnerships and Sales teams' goals.
- Control access to PartnerFleet's marketplace listings for partners.
- Work with teams to keep partner marketplace profiles current and effective.
**Skills and Qualifications**
- 3-5 years of experience in Partner Operations, preferably within the SaaS industry.
- English proficiency.
- Proven track record of building and optimizing partner onboarding processes.
- Sharp analytical skills for actionable data insights.
- Knowledge of PartnerStack, PartnerFleet, Crossbeam, and Salesforce.
- Exceptional interpersonal and communication skills, including strong writing and speaking skills.
- Detail-oriented, with a focus on accuracy and efficiency.
**What We Offer**
Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:
- Equipping a working place: office chair, office desk, monitor.
- English learning courses (50% reimbursement, up to $1,000 annually).
- Relevant professional education (50% reimbursement, up to $1,500 annually).
- Gym or swimming pool (50% reimbursement, up to $500 annually).
- Coworking (up to $250 monthly).
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