Salesforce Admin

hace 3 días

Buenos Aires, Argentina Chevron A tiempo completo

Total Number of Openings

5

Participates in the entire software development lifecycle, with a primary focus on evergreen support of existing software solutions requiring significant knowledge of enabled business domain, workflows and processes.

We are looking for a Salesforce Application Engineer (Admin) to join our team and support the administration of Salesforce solutions throughout their lifecycle.

Key Responsibilities:- Collaborate directly with business partners to understand pain points and provide resolutions through training, defect identification and fixing, and/or future enhancements.- Test changes made by other techs on behalf of the business.- Oversee the deployment of solutions to production environments.- Devise, execute, and analyze system tests to verify solutions’ effectiveness.- Develop high-quality configurations to support the functions of Salesforce Service Cloud and Sales Cloud.- Collaborate with other admins, developers, architects, and business SMEs in Agile scrum teams.- Document and define how new/revised configurations operate to enable others to work with and support the configurations.

**Required Skills**:
- Experience configuring Flows, Approval workflows, Process Builder.- Deep understanding of the security model: Sharing, Roles, Profiles, Permission Sets, etc.- Strong data modeling skills.- Experience with Service Cloud, Sales Cloud,- Understanding of the service process (case management, knowledge management, omni-channel routing, service analytics, integration with call centers and live chat).- Understanding of the sales process (lead management, opportunity management, sales forecasting, contact and account management, sales analytics).- Strong communication skills and ability to translate business requirements into technical design.

Preferred Qualifications:
- Experience with Experience Cloud.- Experience working on an Agile Team.- Experience packaging and deploying Salesforce solutions using Copado.- Salesforce Low Code.- Skills in Power Apps, API, Azure DevOps, Change Management are a plus.

Relocation Options:
Relocation will not be considered.

International Considerations:
Expatriate assignments will not be considered.

Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.

Chevron participates in E-Verify in certain locations as required by law.

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