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Billing and Collections Specialist
hace 2 semanas
**Billing and Collections Specialist**:
**Part-Time | 20 hours per week**
**Schedule**: 9:00 AM - 1:00 PM PST
**About the Role**:
**Key Responsibilities**:
- Generate and send invoices through **QuickBooks**, ensuring all details are accurate and complete.
- Track payments and manage customer collections by sending reminders and following up on outstanding balances.
- Maintain and update financial records and payment statuses in **HubSpot**.
- Reconcile accounts, process refunds, and investigate or resolve billing discrepancies.
- Collaborate with internal teams to ensure smooth billing operations and effective client communication.
- Prepare and present regular reports on collections, outstanding invoices, and account statuses.
**Qualifications & Skills**:
- Experience with **Basecamp**, **VoIP**, and **QuickBooks**
- Strong understanding of **invoicing and collections processes**
- Excellent **written and verbal communication skills** for customer follow-ups
- High attention to detail and accuracy in financial record reconciliation
- Proficiency in **Excel/Google Sheets** for financial tracking and reporting
- Ability to **work independently**, prioritize tasks, and meet deadlines
- Strong follow-up skills and professional communication
