Business Systems Analyst

1. TECHNICAL EXPERTISE AND PRODUCTION SUPPORT: 11%
- Provide production assistance and support - resolves system issues.
- Support remote Access Users.
- Enter moderate to complex changes to databases, subsystems and user-maintained tables that impact reports and interfaces to other systems.
- Develop and provide complex adhoc reports and comparisons.
- Train and provide guidance to lower level Analysts and peers with less experience on moderate to complex system changes and processes.

2. ANALYSIS/SOLUTION GENERATION: 8%
- Research and resolve moderately complex problems and issues based on documented policies, procedures and standards.
- Independently research, report and implement fixes for moderate and complex problems.
- Implement temporary solutions to problems when appropriate, and recommend system solutions alternatives.
- Assess impact of proposed business solutions on current systems and procedures.
- Ability to identify priority issues and determine which issues can be handled within the authority of an Analyst and being able to discern those issues requiring direction from a higher authority.

3. PROCESS ENGINEERING: 8%
- Analyze moderately complex processes, interface and sub-system problems for adaptive or corrective changes.
- Document existing and new business processes and workflows with moderate to high levels of complexity.
- Display solid knowledge of detailed project process re-engineering approaches and techniques.
- Data Mapping of complex files and records resulting from the corporative initiatives that involve system integrations, business acquisitions, and assumptions.
- Comply with corporate and departmental policies.

4. REQUIREMENTS DEFINITION: 18%
- Interpret business, compliance, and financial needs for moderately complex projects, with little or no background information or foundation.
- Lead monitored supervised customer sessions and interviews.
- Gather, analyze/research, and formulate data and process flows for projects with moderate to high levels of complexity.
- Write business requirements for moderately complex projects, including the defining of scope and objectives.
- Ensure IT understanding of requested modifications of more complex projects, and the accuracy of their technical documents.
- Define and document detailed, functional business requirements, including systems scope and objectives for moderately complex projects.
- Maintain SOX deliverables in the Forms Repository and conduct SOX audits on the System Access files/tables

5. TESTING, DEBUGGING, TEST MANAGEMENT, QUALITY ASSURANCE: 12%
- Determine testing requirements for moderately complex projects involving interfaces with sub-systems.
- Design/Draft test plans for moderately complex with expected results based on the modifications and design
- Manage development and execution of test plans throughout project life cycle for projects with moderate to high levels of complexity.
- Identify, research, document, report and communicate any defects resulting from moderately complex projects.
- Produce agreed upon deliverables on time, within estimates, and without error.
- Fully support established standards and testing guidelines.
- Timely retest and document the corrections made for defects.

6. PROJECT MANAGEMENT: 15%
- Manage projects that are of moderate complexity that may cross-departmental lines, prioritizing and coordinating activities of project team members independently.
- Identify project issues, and communicate progress and obstacles to sponsors and/management.
- May direct and/or guide work of less experienced participants.
- Contribute to the definition, planning, coordination, execution, and status reporting for projects of any

**Helping People Thrive in a Connected World**

**What’s the culture like at Assurant?**
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

**Company Overview**
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

**Equal Opportunity Statement**
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, nation