Project Management Associate

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**ZS** is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by **bringing together data, science, technology** and **human ingenuity** to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a **client-first mentality** to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

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**Project Management Associate** in the **Specialized Group** will be a member of PMO Shared Services group and cater to various project teams. He/she will be responsible for coordinating with account teams, managing the PMO function for program(s), supporting and managing processes and administrative needs of the account under the direction of Program Manager.

**What**y**ou’ll**d**o**

**Responsibilities**:

- Update project performance summaries (e.g., financials, utilization, SLA metrics) regularly
- Prepare & Maintain Weekly Adhoc Tracking Reports
- Facilitate continuous improvements leveraging various internal assets in consensus with key stakeholders
- Maintain project documents repository and ensure timely updates and version control
- Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.)
- Maintain status records, follow ups and report for tickets/requests/risks
- Manage onboarding/off boarding, training and team compliance, and maintain team roster including leaves/vacation tracking
- Manage asset (client laptops/phones) tracking
- Manage PMO assets and be a single point of contact for the team on any queries on relevant topics
- Coordinate with team members to track the adherence on project processes (e.g., project status on ticket management system, etc.)
- Coordinate with key stakeholders for timely renewal of legal documents and flag upcoming billing milestones and preemptively communicate to program manager.

**Team Coordination**:

- Coordinate monthly offshore team meetings and video-conferences between offshore and onshore team
- Coordinate and support project admin requirements - regular team events, birthday celebrations, and ME time tracking
- Facilitate induction of new team members in the team by coordinating kick-off meetings and getting appropriate system accesses
- Enable L&ED - planning trainings and tracking EVOLVE discussions
- Coordinate knowledge sharing sessions.

**Client Coordination**:

- Collaborate with client’s admin/support group to set up meetings & seminars
- Follow-up with client’s PMO team on any issues with the PMO tools/processes that are shared across ZS and client (e.g., ticket management system, etc.)
- Work directly with client’s PMO team on updating and sharing performance summaries (financials, utilization, SLA metrics) with key stakeholders.

**What you’ll bring**:

- Graduate/post-graduate in any discipline with 1 to 3 years of experience in Project Management
- Any Life Science, Healthcare, Pharma or Consulting experience is a nice to have
- Strong process discipline - ability to follow structured daily routines without deviation
- Proactive risk identification and escalation - Capable of recognizing potential issues early and communicating them clearly to relevant stakeholders
- Clear and confident communication skills - Able to present information effectively and engage in client-facing conversations with professionalism and clarity.
- Fast learner with a growth mindset - Demonstrates curiosity and adaptability, quickly absorbing new processes and tools while seeking opportunities to improve.
- Fluency in English
- Client-first mentality
- Intense work ethic
- Collaborative spirit and problem-solving approach

**How you’ll grow**:

- Cross-functional skills development & custom learning pathways
- Milestone training programs aligned to career progression opportunities
- Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

**Hybrid working model**:
ZS is committed to a **Flexible and Connected** way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

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**Perks & Benefits**:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression