Bsc HR Operations Director

**Detalles de la oferta**:
Get AI-powered advice on this job and more exclusive features.How will you CONTRIBUTE and GROW?The BSC HR Operations Director reports directly to the Air Liquide Argentina Business Shared Services BSC General Director.
This position leads the strategic direction and operational execution of HR services across the Americas, covering 10 countries and multi-cluster businesses in a fast pace growth environment of its portfolio offering.
This role is responsible for ensuring the efficient and effective delivery of HR processes, driving continuous improvement, and fostering a customer-centric culture.
The Director will manage a diverse team of HR professionals, optimize technology utilization, and maintain compliance with relevant regulations across multiple jurisdictions, all in alignment with the organization's goals.Key ResponsibilitiesLeadership & ManagementLead the delivery of standardized and efficient HR processes across multiple countries, including but not limited to:Onboarding/OffboardingTalent Acquisition AdministrationEmployee Data ManagementPayroll AdministrationCompensation, Benefits & International Mobility Administration and SupportLearning & Development AdministrationEmployee Relations SupportHR Reporting and AnalyticsManage day-to-day operations of the HR BSC Operations team, ensuring legal compliance and monitor key performance indicators (KPIs) and service level agreements (SLAs) to ensure service quality and efficiency.Lead, mentor, and develop a high-performing team of HR professionals across multiple languages.Foster a collaborative and inclusive work environment that promotes teamwork, innovation, and customer satisfaction.Conduct regular performance reviews and provide feedback and coaching to team members.Develop and implement training programs to enhance team skills and knowledge.Manage team capacity and workload to ensure efficient service delivery.Ensure best practices for compliance, effectiveness and efficiencyStakeholder Management & Communication:Build and maintain strong relationships with key stakeholders, including HR Business Partners, business leaders, and employees across all supported countries, as the case may be.Act as a trusted advisor to stakeholders on HR service-related matters.Develop and implement effective communication strategies to ensure clear and timely communication with stakeholders.Manage vendor relationships and ensure service quality.Lead and manage cross functional projects.Drive strategic HR BSC Operations program initiatives and deliver an excellent employee experience at a fast-growing global capacityBudget/Financial planning & reportingSet and drive HR BSC Operations annual budget and financial planning processFollow-up financial performance and cost base reduction opportunitiesReport HR BSC Operations performanceProcess ImprovementActively participate and implement at local level the Global HR BSC Operations service delivery modelWork directly with internal stakeholders and third party to successfully implement Global HR BSC Operations service delivery modelDevelop expert communities, best practice sharing, lessons learned and cross training to eliminate single points of failure and increase collaboration between teamsIdentify efficiencies and recommend process improvements to reduce costs and ensure compliance with company policiesProactively identify new trends and technologies for possible implementation and make recommendations on replacing or improving existing ineffective systems or processesMonitoring of initiatives implementationHR Digital SolutionsOversee the management of employee records and HR systems, ensuring data accuracy, security, and complianceImplement automation and process improvements to enhance service delivery and reduce administrative burdenHR Data ManagementLead the production of accurate and timely HR reports and dashboards for senior leadershipAnalyze operational data to identify trends, measure efficiency, and recommend actionable improvementsProactively identify and mitigate risks associated with HR BSC Operations and service delivery__________Are you a MATCH?Qualifications & RequirementsEducationUniversity degree in Human Resources, Business Administration or related fieldExperienceMinimum of 8-10 years of HR experience, with at least 5 years in a leadership role in a shared services environmentProven track record of managing multiple HR functions in a shared services or center of excellence environmentExperience in managing international payroll and benefits administration.Experience in HR systems and data analytics toolsSkills & CompetenciesLeadership: Strong ability to inspire, motivate and develop diverse teamsStrategic Thinking: Capable of aligning HR strategies with business objectivesDemonstrated experience in managing HR services in a multi-language and multi-country environment.Ability to adapt communication strategies to meet the needs of diverse populations.Excellent interpersonal a