Salesforce Business Analyst
hace 1 semana
**About the job Salesforce Business Analyst**
**Responsibilities**:
- Work in a hands-on, collaborative environment with top Salesforce administrators and developers to build efficient experiences that solve our internal users’ most critical needs
- Collaborate with stakeholders to perform business analysis and discovery of features and initiatives to enhance existing tools and streamline processes
- Define and document Salesforce product specifications including requirements, workflows, product documents, user stories, etc.
- Participate in the agile/scrum process, including backlog prep, stand-ups, and related activities
- QA and test features and processes to ensure the user experience matches defined product specs
- Facilitate effective change management for newly launched features including the training of users and managers
**Qualifications**:
- Experience in business analysis and technology implementation in enterprise environments
- Experience with the integration and synchronization of Salesforce with external third-party systems and tools
- Experience with Agile software development methodology using Scrum, sprints, and JIRA
- Working knowledge of technical concepts including programming, logic, databases, data distributed across multiple systems, etc.
- Familiarity with third-party API concepts and integration
- Comfort working in a remote environment
- Experience implementing or administering Salesforce Automation software in enterprise environments including identifying business requirements, collection of use cases/user stories, process design, testing, training and implementation support
- Strong communication, presentation, and storytelling skills with all audiences
- Extreme attention to detail
Tipo de puesto: Tiempo completo
Salario: $1,00 - $10,00 al mes
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