Talent Tech Analyst
hace 4 días
**Detalles de la oferta**:
The Talent Technology Analyst is responsible for managing, maintaining, and continuously improving the technology infrastructure, workflows, and data quality supporting our enterprise learning, performance, and talent management teams across the organization.
Key aspects of this role include process, data, and systems governance, translating business and programmatic needs into system requirements, user experience, and user support.
Primary Job Responsibilities Learning Management System (LMS) Administration & Support Categorize and manage daily inquiries/tickets received by the Talent Tech team.Resolve employee queries and communicate outcomes within SLA's.Troubleshoot course completion issues and resolve playback errors.Manage user access, password resets, and account terminations.Handle requests for course enrollment and removal.Build and maintain courses, instructor-led offerings, and virtual learning curriculums.Upload and test new content across supported devices.Review and approve courses from LMS 'Restricted Admins'.Create and deploy learning campaigns for various business areas.Manage learning content for new hires.Conduct periodic content library audits and cleanup.Reporting & Audits Fulfill ad-hoc report requests for stakeholders and auditors.Identify opportunities to improve or create new reports to meet stakeholder needs.Stakeholder Management & Consultation Provide consultation for Learning Technology requests.Collaborate with M&A teams to integrate training for new acquisitions.Train and support Learning Restricted Admins (LRAs) and Facilitators.Participate in weekly deployment planning and team meetings.Attend and contribute to meetings with Compliance & Vendors.Process Improvement & Documentation Update process documents, job aids, and reference guides.Test LMS updates and communicate changes.Identify opportunities for process improvements, including AI and automation.Talent Management Systems and Support Support performance review and goal setting cycles, including system configuration and reporting.Manage configuration and execution of Talent Calibration and Succession Planning in Workday.Required Skills: 2+ years' experience supporting performance management and talent processes in Workday.2+ years working with LMS, specifically Workday's Learning Management System.Ability to learn new systems quickly and create user-friendly workflows.Effective communication skills.Strong problem-solving skills.Ability to analyze performance metrics.Collaborative mindset and cultural sensitivity.Customer-focused approach.Strong relationship-building skills.At Assurant, we celebrate the differences that make us who we are.
We strive for inclusion and equity, reflecting the diverse communities where we live and work.
By removing barriers, we foster an environment where everyone's voice is heard and valued, enabling us to innovate for all.
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**Salario Nominal**:A convenir
**Fuente**:Jobleads
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