Cps Ar Customer Account Analyst

hace 1 día

Buenos Aires, Argentina Coca-Cola A tiempo completo

**The Coca-Cola Company**, a global leader in the beverage industry, seeks a proactive **Customer Account Analyst**to manage transactional activities for local customers. Join us to innovate, contributing significantly to our supply chain operations with a focus on **communication and problem-solving**.

**What You'll Do for Us**:

- ** Customer Engagement & Account Management**: Act as a key liaison between bottlers and CPS, ensuring timely and complete supply. Manage sales orders, address complaints, and develop tailored engagement plans based on annual satisfaction surveys and ongoing feedback.
- ** Demand Management**: Monitor weekly sales progress and analyze forecasts, challenging inconsistencies to improve accuracy. Lead monthly demand review meetings with bottlers and collaborate with Planning to adjust inventory policies.
- ** Inventory Management**: Proactively drive actions to prevent concentrate wastage and optimize inventory practices.
- ** New Product Introduction**: Facilitate alignment between CPS and bottlers for successful new product launches, ensuring timely and accurate information exchange.
- ** E2E Value Creation**: Identify and implement opportunities for improvement across supply models, transportation optimization, and packaging through interdisciplinary collaboration.

**What are the Qualifications Needed**:

- ** Degree** in Engineering in Food, Food Science, Business Administration, Industrial Engineering, or Communication focused on logistics/supply chain.
- Experience in **Customer Services**or similar roles, and proficiency in** SAP, PBI, and macros**.
- Strong skills in **communication, collaboration and problem-solving,** with the ability to analyze demand effectively.
- Proactive, team-oriented, flexible, and adaptable to change, with a **focus on results**.
- Make** crucial decisions** on order processing and documentation, using negotiation and judgment skills to manage conflicts and supply shortages.

**What We'll Do for You**:

- ** Professional Growth**: Participate in projects that challenge your skills and foster career advancement, enhancing your negotiation and analytical capabilities.
- ** Collaborative Environment**: Thrive in a team-oriented atmosphere that supports personal development and celebrates diverse perspectives.
- ** Impact and Recognition**: Drive productivity improvements and earn recognition for your contributions to the success of our operations.

**Skills**

Proactive Approach; Negotiation; Analytical Thinking; Communication; Adaptability; Collaboration; Results-Oriented; Problem Solving

Annual Incentive Reference Value Percentage:7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

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