Production Support Analyst
hace 1 semana
The Applications Support Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities**: - Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes. - Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements. - Partners with appropriate development and production support areas. - Participates in validation and testing activities. - Applies good understanding of how the team interacts with others in accomplishing the objectives of the area. - Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures. - Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams. - Exchanges ideas and information in a concise and logical manner. - Performs other duties and functions as assigned **Qualifications**: - 0-2 years experience or interest about apps support procedures, concepts and of other technical areas. - Participation in some process improvements. - Be able to work under pressure - Analytical and troubleshooting skills. - Good interpersonal and communication skills, great teammate **Education**: - Bachelor’s/University degree or equivalent experience **Technical Skills/knowledge**: - Linux / Unix - Windows server - MQ. Nice to have - Phyton/Shell scripting. Nice to have - Basic programing knowledge - XML - Basic knowledge of JAVA or other Object Oriented language program. Nice to have. - English (Upper Intermediate - excluding) Advanced (desired) - Knowledge of file transmission tools and job scheduling tools such as Connect Direct (NDM) /SFTP and AUTOSYS. Nice to have - Knowledge of monitoring tools such as Geneos ITRS is considered a major plus - **Job Family Group**: Technology - **Job Family**: Applications Support - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
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Application Production Support Analyst
hace 1 semana
Buenos Aires, Argentina Citi A tiempo completoLugar de Trabajo: Buenos Aires Argentina Objetivo: The Application Support Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area...
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IT Operations Support Analyst
hace 1 semana
Buenos Aires, Argentina SGA A tiempo completoSoftware Guidance & Assistance, Inc., (SGA) – IT Operations Support Analyst Software Guidance & Assistance, Inc., (SGA), is searching for an IT Operations Support Analyst for a contract assignment with one of our premier IT Technology in Buenos Aires, Argentina. This is an onsite role. Job Description Responsible for daily system operation and maintenance,...
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IT Operations Support Analyst
hace 2 semanas
Buenos Aires, Argentina SGA A tiempo completoSoftware Guidance & Assistance, Inc., (SGA), is searching for an IT Operations Support Analyst for a contract assignment with one of our premier IT Technology in Buenos Aires, Argentina. This is an onsite role. Job Description: Responsible for daily system operation and maintenance, including analysis of related documentation. Respond promptly to...
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IT Operations Support Analyst
hace 1 día
Buenos Aires, Argentina SGA A tiempo completoSoftware Guidance & Assistance, Inc., (SGA), is searching for an IT Operations Support Analyst for a contract assignment with one of our premier IT Technology in Buenos Aires, Argentina. This is an onsite role. Job Description: Responsible for daily system operation and maintenance, including analysis of related documentation. Respond promptly to...
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Apps Support Sr Analyst
hace 2 semanas
Buenos Aires, Argentina Citi A tiempo completo**Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...
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Functional Support Analyst
hace 2 semanas
Buenos Aires, Argentina Raet Argentina S.A A tiempo completo**Functional Support Analyst** **¡Sumate a nuestro equipo!** Somos Grupo Calipso, empresa que integra Visma, multinacional líder en desarrollo de software con presencia en más de 25 países, casa matriz en Noruega, más de 12.000 empleados en todo el mundo, y más de 2.000 clientes en latinoamérica. Somos una corporación internacional que desarrolla...
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Tech Support Lead: Production Reliability
hace 3 semanas
Buenos Aires, Argentina VML A tiempo completoA global financial services provider is seeking a Technology Support Lead to ensure operational stability and performance of production services. The role involves leading technology operations, troubleshooting IT services, and utilizing observability tools. Ideal candidates should have over 5 years of experience and proficiency in ITIL processes. This...
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Senior Technical Support Analyst
hace 1 semana
Buenos Aires, Argentina CONEXIONHR A tiempo completoWe are looking for a Senior Technical Support Analyst with strong domain knowledge in Core Banking, Merchant, Biller, and Payment Processing systems. This role involves providing multi-level support and collaborating with global teams to ensure service continuity. Key Responsibilities: Provide L1, L1.5, and L2 technical support for Core Banking operations,...
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Production Coordinator
hace 3 días
Buenos Aires, Argentina Igbaffiliate A tiempo completoProduction Coordinator - Job description We are seeking a detail-oriented and proactive Production Coordinator to join our growing content team. The ideal candidate has a track record of managing content workflows and publishing schedules across video and audio platforms. This role is essential in ensuring our video podcast episodes are published on time,...
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Production Assistant
hace 1 semana
Buenos Aires, Argentina The Hero Company A tiempo completoAt our heart, we’re a copywriting-driven direct response company. We’re scrappy, bootstrapped and very profitable. Our core team has been operating in digital since 2007, building and scaling multiple brands. Even better… we’ve done it all remotely, from the start. Despite our distance, we have a fantastic, supportive, highly-driven “online...
