Technical Consultant

**Build your future with Sovos.**

If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.

Sound like this might be the opportunity you have been looking for?

It’s not about what you have done somewhere else, it’s all about what you are capable of doing here.

**The Work You'll Do**:

- More specifically you will:_
- Provide technical support and guidance to Sovos Clients and Professional Services Team.
- Maintain constant communication with the Professional Service Team as part of the project implementation team
- Lead technical related meetings with the PS Team or customer as needed.
- Create and maintain communication interfaces between client’s environment and Sovos platforms
- Utilize technical experience to create output templates using Sovos best practices
- Troubleshoot and correct connectivity issues between source systems (ERP, CRM, POS) and Sovos platforms on premise and cloud based
- Ability to work on multiple, complex implementation projects concurrently
- Technical experience with on premise, hosted and cloud-based systems
- Enhance knowledge and skills relating to new/existing/future products and rollouts as well as emerging technology to increase proficiency in a technical capacity
- Responsible for ensuring technical support for client implementations to meet quality and scope expectations
- Maintain a high level of energy, enthusiasm, engagement and commitment to action
- Participate in project teams and product committees
- Demonstrate a high degree of self-awareness and commitment to personal development and learning

**What We Need From You**
- Superior communication skills, oral and written
- Comfortable working with Fortune 1000 companies
- Background identifying, resolving, and implementing system modifications and enhancements
- Proven capabilities in the following skills:

- Troubleshooting and Analysis
- Technical Skills - Connectivity expertise
- Problem Solving
- Teamwork
- Analytical
- Time Management
- Ability to travel to customer sites if needed (not common, most work is done remotely)
- Bonus points:

- Strong English communication skills
- Knowledge of Oracle/SAP/REST API

**What Does Sovos Offer You?**
- The tools to enhance your life - because we want you to enjoy your life outside of work and inside_
- Mentoring Programs
- Management Bootcamps and Development Trainings
- Yearly performance reviews where compensation and performance are assessed and rewarded generously
- Clear paths for growth within our roles (but we know that career development can be like a spider web, not a ladder - we give you the tools to move outside of your career as well)
- Generous time off and competitive benefits

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

**Company Background