Implementation Consultant I

**Build your future with Sovos.**

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

**The Work You'll Do**:
The Implementation Consultant I will be responsible for developing, implementing and managing client project plans from project kickoff until the transition to either the Client Support or the Compliance Services teams. The Implementation Services team delivers onboarding, training, and other project-based services for clients utilizing Sovos' products and/or service offerings. The Implementation Consultant I is responsible for ensuring projects are completed on time with a high level of quality and client satisfaction, in addition to executing key configuration tasks.
- More specifically, you will:_
- Act as primary point of contact during the implementation process for the client
- Complete configuration tasks
- Complete thorough Client Procedures documents which include all configuration details and any other necessary information
- Continue service activities for clients after successful implementation as needed and especially during peak processing times
- Develop and manage the project plan, project risks, and actively resolve project related issues as they arise
- Identify and suggest improvements to processes, documents, tools, reports, etc. to benefit the new customer implementation process
- Learn implementation processes and procedures
- Lead fast-paced work sessions with clients to come up with technology-based solutions to solve business problems
- Perform a seamless, documented and thorough transition after implementation is complete
- Prepare project plans for basic assigned tasks, balancing commitments across multiple projects
- Provide training as necessary to clients
- Understand the client business logic and translate those requirements into technical specifications, develop the customizations, manage the configuration process and manage the testing process through sign-off

**What We Need From You**
- Bachelor's Degree, highly preferred
- 1-2 years of service related work experience preferred
- Basic knowledge of Sovos product offerings in the relevant Product Market
- Basic knowledge of tax rules and processes in the relevant Product Market
- Strong time management, organizational and decision making skills
- Excellent oral and written communication skills

**What Does Sovos Offer You?**

The tools to enhance your life - because we want you to enjoy your life outside of work and inside
- Comprehensive Health benefits
- Meal Vouchers to assist with food expenses
- Bi-Weekly Meeting Free Days
- Mentoring Programs
- Globally recognized Training and Development programs
- Virtual English Club through Rosetta Stone, and more

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

**Company Background