Analista Técnico Ii
hace 2 semanas
**Excited to grow your career?**
BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.
**About the job**:
El nuestro equipo de Soporte Técnico en Torre, estamos en la búsqueda de un Analista Técnico, para el área de Soporte Técnico a Usuarios para Smart Tech, que se encarga de problemas de revisión, cambio de equipos, onboarding, soporte en sitio y salas.
Buscamos a alguien con experiência y habilidades en el área, capaz de gestionar:
- Tareas de Soporte Técnico a Usuarios de AACC y Sucursales.
- Soporte a la adecuación de puestos, preparación de los equipos y software que usarán los usuarios.
- Atención en salas de reunión.
Este equipo vela por soporte técnico de los usuarios en Torre y Sucursales ya sea a nível notebook y/o periféricos corporativos.
La vacante está orientada a una persona proactiva, reactiva y que disfrute de trabajar en equipo, con conocimientos generales de PC, conocimientos técnicos, manejo de ticketeras, control remoto, Google Sheets, Remedy y su cruce.
Experiência en análisis de datos con pensamiento analítico (deseable, no excluyente).
**Skills**:
Banking, BMC Remedy Ticketing System, Cell Lines, Cell Phone Repair, Computer Support, Google Sheets, PC Applications, PC Configuration, PC Desktops, PC Installation, PC Management, Remedy Help Desk, Remote Controls, SAP SuccessFactors Onboarding, Smartphone Technology
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