Analista Técnico Senior I

hace 7 días

Retiro, Argentina BBVA A tiempo completo

**Excited to grow your career?**

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

**About the job**:
El nuestro equipo de Soporte Técnico en Torre, estamos en la búsqueda de un Analista Técnico Senior, para el área de Soporte Técnico a Usuarios para Smart Tech, capaz de llevar adelante los trámites técnicos del área, con experiência previa en análisis de casos, mucho trato con la gente, capaz de encargarse de problemas de revisión, cambio de equipos, onboarding, soporte en sitio y salas.

Buscamos a alguien con experiência y habilidades en el área, capaz de gestionar:

- Tareas de Soporte Técnico a Usuarios de AACC para Sucursales y Torre.
- Soporte a la adecuación de puestos, preparación de los equipos y software que usarán los usuarios.
- Atención en salas de reunión, ayuda en el correcto funcionamiento de los dispositivos.

Este equipo vela por soporte técnico de los usuarios en Torre y Sucursales ya sea a nível notebook y/o periféricos corporativos.
- La vacante está orientada a una persona proactiva, reactiva y que disfrute de trabajar en equipo, con conocimientos generales de PC, conocimientos técnicos, manejo de ticketeras, control remoto, Google Sheets, Remedy y su cruce.
- Experiência en análisis de datos con pensamiento analítico (deseable, no excluyente).

Habilidades:
Aplicaciones de Computador, Banca, Computador de escritorio, Configuración de PC, Controles remotos, Gestión de computador, Google Sheets, Instalación de equipo, Líneas celulares, Remedy Help Desk, Reparación de teléfono celular, SAP SuccessFactors Onboarding, Sistema de control de tíquets BMC Remedy, Soporte informático, Tecnología de teléfonos inteligentes

Si estás buscando un desafío en el que puedas aplicar tus conocimientos y habilidades en Soporte Técnico, esta es tu oportunidad. Únete a nuestro equipo y sé parte de una empresa comprometida con el desarrollo sostenible y el crecimiento profesional de sus colaboradores

**Skills**:
Banking, Cell Lines, Cell Phone Repair, Control System, Data Onboarding, Desktop Computers, Employee Offboarding, Equipment Installations, Google Sheets, Handheld Computers, PC Applications, PC Configuration, PC Desktops, PC Installation, PC Management, Remediation, Remedy Help Desk, Remote Controls, SAP Customs Management, SAP SuccessFactors Onboarding, Smartphone Technology, Telecommunication Technologies, Ticket Management

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