Payroll Specialist

Company Description

Are you ready to accelerate your career? Join Cielo as a **Payroll Specialist** A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success

Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
- Job Description

The **Payroll Specialist **provides support for all aspects of Cielo’s Payroll and People & Culture teams for the Latin America (LATAM) region. This self-motivated, detail-oriented professional serves in a hands-on role, coordinating the tactical aspects of HR and Payroll and assisting to drive strategic HR and Payroll programs. The **Payroll Specialist** thrives in a service-oriented, collaborative atmosphere and can seamlessly support multiple projects.

**Responsibilities**

**Payroll Support**:

- Process payroll on a monthly and semi-monthly basis for our LATAM region including off-cycle payments as needed.
- Coordinate and maintain payrolls with in-country PEO providers.
- Ensure payrolls are processed timely and within the controls per country. Ensure payrolls are submitted and approved in a timely manner - This includes auditing both for completeness and reasonableness.
- Thorough review of pre-processing and post payroll reports to determine any errors, when necessary, escalating corrective actions before payrolls are processed to ensure error free payrolls.
- Ensure employee changes are included in payroll runs, accurately and are made on time.
- Work within Payroll operating procedures, employee help guides, and make recommendations for improvements including practices and procedural changes resulting from regulatory changes.
- Execution of reporting requests.
- Ability to communicate with various levels of employees and mindset to educate and support employees with a sense of urgency.
- Monitor and respond to incoming requests to regional Payroll team mailbox in a timely and professional manner.
- Ability to organize and prioritize activities/work based on level of urgency.
- Additional duties as assigned.

**HR Support**:

- Become a resource for employees, providing information and answering inquiries presented to the People & Culture team mailbox.
- Processing of employee changes
- Facilitate weekly audits of HCM system
- Assist with creation of employment offer letters in accordance with HR forms
- Assist with processing employment verifications
- Maintain personnel files in compliance with applicable legal requirements.
- Maintain People & Culture standard operating procedures, employee handbooks, employee help guides, and make recommendations for improvements.
- Regulatory research assistance as needed.
- Maintain knowledge of rapidly changing HR regulations.
- Partner with People & Culture team and attend weekly meetings to discuss activities and initiatives.

**Qualifications**:
**Education**:

- HIgh School Diploma or equivalent.

**Experience**:

- 1-3 years of experience with Argentina payroll processing, experience with maintaining HR Records.
- Experience with Colombia, Mexico, Brazil Payroll processing a plus

**Functional/Technical Knowledge, Skills and Abilities**:

- Attention to detail. Ability to provide worl class customer service to employees.
- Possess good problem solving and organizational skills.
- Strong technical acumen, proficient in Microsoft Office, strong experience with excel required as well as utilizing HCM systems.
- Strong technical acumen, proficient in Microsoft Office, very strong experience with excel required as well as utilizing HCM systems.