User Experience Designer

:
ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

:
**USER EXPERIENCE DESIGNER**

Teams and clients will look to you to support designs that adhere to usability best practices and leverage knowledge about users’ behavior. You will help to create interfaces that enable people to successfully achieve quantified objectives effectively and efficiently, across a range of digital and Business Intelligence solutions for mobile and Web.

**Qualifications**:
The most critical qualifications for us include:
**Business Knowledge and Acumen**:

- Ability to collaborate with technical teams to produce feasible solutions in support of Sales, Marketing, Human Resources, Finance, and Analytics teams;
- Foundational business acumen and the ability to quickly understand varying business needs;
- A foundational understanding of enterprise software is preferred, as well as the ability and desire to collaborate with other members of the UX team and technical teams to help reach feasible design solutions for portals, Customer Relationship Management (CRM) systems, content management systems, collaboration technologies, and Business Intelligence (BI) systems;
- A foundational understanding of enterprise software is required, including portals, Customer Relationship Management (CRM) systems, content management systems, collaboration technologies, and Business Intelligence (BI) systems.
- Previous experience working in pharmaceutical industry and knowledge of healthcare is a plus.

**User Experience**:

- A strong portfolio featuring design work that showcases information architecture, interaction design, information design, visual design and/or mobile design skills and how the designs lead to positive business outcomes;
- Expertise using design tools like Adobe Creative Suite (especially Adobe Illustrator), Axure, etc.;
- Knowledge of user-centered design principles, careful attention to detail and ability to grasp complex, nuanced product requirements;
- Experience working with cross-functional teams, including UX, business (eg. Marketing, Sales), product management and/or technology/IT/engineering) is preferred;
- Exposure to basic user research techniques such as contextual inquiry, user interviews, usability testing, card sorting and/or related techniques is preferred.
- An understanding of modern code, like HTML 5, JavaScript and CSS, and other multimedia production to create working prototypes and interactive stories is highly desirable.

**Client Management and Communication**:

- Excellent oral and written communication skills, especially the ability to clearly document design decisions made with stakeholders and development teams;
- Excellent collaboration skills and the desire to participate in design discussions that help to move projects forward;
- Ability to participate in a team environment where individuals can communicate and contribute freely.
- Ability to communicate complex information in a meaningful way that is easy to understand.

:
ZS is a global consulting firm. Fluency in English and the local office language is required; additional fluency in Portuguese is desirable.

ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

ZS is committed to providing and maintaining a safe workplace. Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination will be required. Religious/Medical Exemptions can be requested on a limited basis upon hire.

NO AGENCY CALLS, PLEASE.

LI-AM4 #LI-Hybrid