Senior VoIP/PBX Troubleshooting Engineer

PetDesk offers an ecosystem of top‑tier client engagement solutions for the pet healthcare and services communities, enhancing communication, service quality, and client retention. With its cutting‑edge solutions, we support more than 10,000 veterinary clinics and over 400 grooming facilities, and serve over 20 million pet parents worldwide. This 100%...

PetDesk offers an ecosystem of client engagement solutions for the pet healthcare industry, supporting 10,000+ clinics and 400 grooming facilities worldwide. This role within the Phones Support team focuses on advanced troubleshooting of VoIP/SIP/PBX systems for multi-site clients to reduce escalations and improve first-contact resolution.The contractor will...

PetDesk offers an ecosystem of client engagement solutions for the pet healthcare industry, supporting 10,000+ clinics and 400 grooming facilities worldwide. This role within the Phones Support team focuses on advanced troubleshooting of VoIP/SIP/PBX systems for multi-site clients to reduce escalations and improve first-contact resolution. The contractor...

PetDesk is seeking a Sr. Support Specialist, Phones, on a remote contract basis. You will handle complex VoIP/PBX issues across multiple client sites, focusing on SIP, PBX configurations, and network troubleshooting to improve first-contact resolution. The role requires hands-on provisioning of IP phones and clear client communication, with work aligned to...

PetDesk is seeking a Sr. Support Specialist, Phones, on a remote contract basis. You will handle complex VoIP/PBX issues across multiple client sites, focusing on SIP, PBX configurations, and network troubleshooting to improve first-contact resolution.The role requires hands-on provisioning of IP phones and clear client communication, with work aligned to...

PetDesk is seeking a Sr. Support Specialist, Phones, for a remote contract role in LATAM. You will troubleshoot VoIP/SIP, PBX configurations, and network-related issues while supporting multi-site clients. Fluency in English is required, and you will document solutions to empower the team. You will work from home with company-provided equipment and aligned...

Interlaced is seeking an Operations Support Engineer 3 to support the Phones Support team by handling complex VoIP, SIP, and PBX issues for multi-site clients. You will work daily on tickets and provide remote diagnostics to improve first-contact resolution. Responsibilities include coordinating workshop and procurement related to operational equipment,...

About this Role This contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolution on network and call-quality problems. The contractor...

About this RoleThis contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolution on network and call-quality problems. The contractor...