Remote VoIP/PBX Support Engineer
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PetDesk offers an ecosystem of client engagement solutions for the pet healthcare industry, supporting 10,000+ clinics and 400 grooming facilities worldwide. This role within the Phones Support team focuses on advanced troubleshooting of VoIP/SIP/PBX systems for multi-site clients to reduce escalations and improve first-contact resolution.
The contractor will work 100% remotely from Latin America with North American business hours, handle tickets daily, document solutions for the knowledge base,