Customer Support Agent

Hace 2 semanas

Capital Federal, Buenos Aires, Argentina Upgaming Jornada completa
Join UPGAMING and be part of an international, fast-growing company We’re looking for proactive, detail-oriented, and customer-focused team members to join our Customer Support team. ⚠️ Advanced Portuguese is mandatory. ? Choose Your Preferred Shift When applying, candidates must indicate their preferred shift. Please select your shift preference, as this will be taken into consideration throughout the selection process. Afternoon Shift 1 2: 0 0 PM – 8: 0 0 PM 5 days per week
• 2 days off per week Midnight Shift 8: 0 0 PM – 3: 0 0 AM 5 days per week
• 2 days off per week ? Corporate Cabify transportation available for the return trip for midnight shift Night Shift 1 1: 0 0 PM – 8: 0 0 AM 3 or 4 nights per week
• 7 working days every 2 weeks ? On-site role – Parque Patricios ? What You’ll Do
- Respond to customer inquiries via chat
- Handle incidents, follow up on cases, and escalate when necessary
- Maintain a professional, customer-first mindset at all times ? Compensation Gross

salary:
ARS 1, 2 5 5, 0 0 0 Performance-based bonus ?

What We Offer
- Health Insurance
- 2-week paid onboarding training
- + 1 additional week of paid vacation after your first year
- Career development opportunities in an international company
- Continuous personal and professional growth ? Personal Celebration Bonuses
- Birthday Bonus: USD 1 0 0
- New Year Bonus: USD 1 0 0
- Marriage Bonus: ARS 1, 0 0 0, 0 0 0
- Childbirth Bonus: ARS 1, 0 0 0, 0 0 0
- Anniversary Bonus: USD 1 0 0 for each year of service ? Apply now