(Solo Quedan 24h) IT Business Analyst

hace 16 horas


Buenos Aires, Argentina APM Terminals A tiempo completo

Responsible for shaping the terminal business demands, aligning the requirements, and progressing the delivery of these demands while working collaboratively with Regional and Global IT Functions, especially with Commercial Tech, Digital OPS, Data & Analytics, TOS Delivery, Global EDI & Cyber. Works closely with the terminal IT Manager to review the integrated terminal backlog. Actively collaborates with business stakeholders to identify opportunities to improve IT applications controls and provide support on the ground.

Responsibilities:

1. Research and analyze improvement opportunities, conduct analysis, prepare recommendations, and facilitate efficiency enhancements. Develop business requirement documents and specifications.
2. Work as directed by the management team to research and document business issues involving workflow procedures and processes.
3. Analyze data and work with management to develop creative IT solutions.
4. Work closely with the terminal operational and functional teams to identify and implement improvements to business operations, services, and models using WOW/OS Lean as the main tools.
5. Collaborate with the regional platform business analyst to identify opportunities to modernize, streamline, and standardize the terminal tech portfolio.
6. Provide frontline perspectives to various regional and global tech teams and ensure terminal constraints are captured early in new capability development.
7. Participate in the development of root cause analysis for major incidents impacting terminal operations and ensure identified countermeasures are deployed as planned.
8. With the Terminal IT manager, define the terminal tech portfolio modernization, focusing on applications rationalization.
9. Deliver support as the main IT contact for Shipping Line Customers, working closely with the Terminal Commercial Team to manage demands such as EDI, Customer Facing Applications, and other required demands. Participate in the regional CAB.

Requirements:

1. Advanced data analysis skills.
2. Good understanding of the terminal operating model and credibility with the whole IT organization and business stakeholders.
3. Experience with Agile principles and methods; experience with applying WOW (Lean) standards and tooling.
4. Working experience managing demands.
5. Problem-solving experience.
6. Fluent in English.

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