Empleos actuales relacionados con Senior Customer Success Manager Nam - San Fernando - Horizons
-
Customer Success Manager
hace 2 meses
San Fernando, Argentina Further A tiempo completoFURTHER is the leading AI-powered customer acquisition platform for senior care and healthcare organizations. Our digital experience platform and sales automation solutions make it easier for consumers to buy and easier for sales teams to sell, increasing conversion rates and driving incremental revenue for our clients. FURTHER is the only data platform in...
-
Customer Success Manager
hace 2 semanas
San Fernando, Argentina Alpaca A tiempo completoWho We Are: Alpaca is a fast-growing series B fintech company that's raised over $120 million in funding.Alpaca is an API-first stock and crypto platform that enables developers and businesses across the world to build trading algorithms, applications, and brokerage services.Our globally distributed team consists of developers, traders, and brokerage...
-
Senior Retail Customer Success Manager
hace 1 mes
San Fernando, Argentina Focal Systems A tiempo completoType: Full-time, salaried employmentLocation: Remote in the US near major travel hub with consistent travel to customer sitesSalary Range: $130 -160k OTE (80/20 split) + stock optionsWho we are Focal Systems is the industry leader in retail AI solutions. Our mission is to automate and optimize brick and mortar retail using deep learning computer vision. We...
-
Strategic Customer Success Manager
hace 4 semanas
San Fernando, Argentina Ashby A tiempo completoGain full access to job listings from company websites worldwide.Only Verified, High-Quality JobsNo ads, scams, or junk.Save Time and Focus on Real OpportunitiesExplore thousands of open positions, including a wide range of flexible remote jobs tailored to your lifestyle.Strategic Customer Success Manager - NAMERHi, I'm Kyra and I'm the Head of Strategic...
-
Head Of Sales
hace 7 días
San Fernando, Argentina Ashby A tiempo completoAbout AshbyWe're building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.Raised our Series C earlier this year, and we're growing ARR >100% YoY.Have over 2,000 amazing customers including OpenAI, Ramp, Deliveroo, Notion, and Reddit.Built multiple products to win...
-
Manager, Revenue Enablement
hace 2 meses
San Fernando, Argentina Maintainx A tiempo completoMaintainX is the world-leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,000+ businesses including Univar, Quikrete, ABInBev, Duracell, Marriott, and...
-
Manager, Revenue Enablement
hace 2 semanas
San Fernando, Argentina Maintainx A tiempo completoMaintainX is the first mobile process management platform for industrial and frontline workers. We build the GitHub for real-world work processes like maintenance, safety, and operations, and improve operational efficiency for 9,000+ companies including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.We raised...
-
Systems Integration Manager
hace 3 meses
San Fernando, Argentina Deel A tiempo completoDeel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.Companies should...
-
Product Manager, Customer Studio
hace 2 meses
San Fernando, Argentina Hightouch A tiempo completoHightouch is the leading data activation platform, helping the largest companies in the world unlock the power of their customer data. Serving more than 1,000 enterprises like Petsmart, The NBA, Spotify, Gamestop, and Weight Watchers, Hightouch empowers every user to take action on their data, regardless of technical skill. We believe companies operate best...
-
Senior Agent, Customer Service
hace 2 meses
San Fernando, Argentina Okx A tiempo completoSenior Agent, Customer Service (Spanish Speaker)Who We Are: OKX is revolutionizing world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology and, to date, we have 30+ million users, 3000+ employees and...
-
Project Manager
hace 2 semanas
San Fernando, Argentina Shift4 A tiempo completoGain full access to exclusive job listings from leading companies worldwide.Verified, High-Quality Jobs OnlyNo ads, scams, or junk-just genuine opportunities.Explore thousands of open positions tailored to your lifestyle, including flexible remote jobs.Exclusive Resume ReviewReceive expert feedback with personalized suggestions to enhance your...
-
Senior Product Manager, Generative Video
hace 3 semanas
San Fernando, Argentina Synthesia A tiempo completoGain full access to job listings from company websites worldwide.Only Verified, High-Quality JobsNo ads, scams, or junk.Save Time and Focus on Real OpportunitiesExplore thousands of open positions, including a wide range of flexible remote jobs tailored to your lifestyle.Professional Resume Review IncludedReceive expert feedback with specific suggestions to...
-
Senior Product Manager
hace 4 semanas
San Fernando, Argentina Ashby A tiempo completoHi I'm Benji, Co-Founder and CEO of Ashby. I'm looking to hire a Senior Product Manager who will be reporting directly to me.At Ashby, we believe that great product work is more art than science. We also strongly believe that Engineers should own a lot of work typically done by PMs. Instead of writing detailed PRDs, PMs can focus on product prioritization,...
-
Senior Sales Manager, Enterprise
hace 2 meses
San Fernando, Argentina Ashby A tiempo completoWe're building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.Series C raised earlier this year, and growing ARR >100% YoY.Have over 1,500 amazing customers including OpenAI, Ramp, Deliveroo, Notion, and Reddit.Multiple products to win both land-and-expand and...
-
Senior Director Of Sales
hace 2 meses
San Fernando, Argentina Upbound A tiempo completoUpbound is the company behind Crossplane, the open source project which started the control plane revolution in the cloud native community. Upbound helps companies rise above the clouds with our Crossplane powered Universal Cloud Platform. With Upbound you get universal real-time visibility into all of your infrastructure environments, the same API centric...
-
Senior In-House Legal Counsel
hace 2 meses
San Fernando, Argentina Lush Cosmetics A tiempo completoLush North America supports over 262 (and growing!) retail stores in Canada and the USA, an online business based in Vancouver, and manufacturing centers in both Vancouver and Toronto.Lush is known worldwide for our unique bath and beauty products. We pride ourselves on amazing skin and hair care, personalized customer service, environmental activism, and a...
-
Sales Manager, Global Payroll, Amer
hace 3 meses
San Fernando, Argentina Deel A tiempo completoDeel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.Companies should...
-
Senior Product Operations Manager
hace 1 mes
San Fernando, Argentina Invisible Technologies A tiempo completoAbout Invisible Invisible is the operations innovation company transforming how companies are built and run.We are a tech-enabled service providing solutions to the world's most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of thousands of experts....
-
Product Manager, Pos
hace 5 días
San Fernando, Argentina Shift4 A tiempo completoOverviewShift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.For more information, visit www.shift4.com.Product Manager, POS Clients Shift4...
-
Manager Lifecycle: Time
hace 1 día
San Fernando, Argentina Remote A tiempo completoAbout Remote Remote is solving global remote organizations' biggest challenge: employing anyone anywhere compliantly.We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance.Check out remote.com/how-it-works to learn more or if you're interested in adding to the mission, scroll down...
Senior Customer Success Manager Nam
hace 2 meses
Senior Customer Success Manager NAM (Colombia or Mexico based)At Horizons, we're building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button.
If you're interested in adding to our vision of enabling people to work in dream jobs, for every company, and from anywhere in the world, apply now
We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being a Horizoneer means being part of a growing, international family.
About the role As a Senior Customer Success Manager at Horizons with a focus on our global clientele seeking international expansion, you will play a pivotal role in the client onboarding experience, ensuring our clients successfully transition into and utilize our suite of services. You will be the primary point of contact post-sale and throughout the customer lifecycle. By understanding our clients' unique needs, cultural nuances, and business goals, you will ensure that they derive maximum value from our solutions. Your role will not only ensure a seamless onboarding experience but also provide ongoing support as these businesses expand in foreign markets.
Main Mission Drive revenue growth through strategic account management, identifying opportunities for upselling, cross-selling, and expanding the adoption of our products or services within existing client accounts.Ensure the success and satisfaction of key client accounts by providing strategic guidance, proactive support, and personalized solutions to achieve their business objectives.Mentor and guide junior members of the Customer Success Team, fostering a collaborative environment focused on continuous learning, professional development, and delivering exceptional client outcomes.Key Responsibilities: Client Relationship Management: Serve as the primary point of contact and trusted advisor for a portfolio of key client accounts, building and maintaining strong relationships based on trust, communication, and mutual success.Conduct regular check-ins and business reviews with clients to understand their evolving needs, challenges, and goals, providing strategic guidance and proactive recommendations.Strategic Account Growth: Identify opportunities for account expansion, upselling, and cross-selling additional products or services based on a deep understanding of clients' business objectives and usage patterns.Collaborate with sales and internal teams to develop and execute strategies to maximize revenue and achieve upsell/cross-sell targets.Client Success and Value Realization: Partner closely with clients to define success metrics, establish KPIs, and develop success plans aligned with their business objectives to ensure ongoing value realization and ROI.Monitor and analyze client usage data and performance metrics to identify trends, mitigate risks, and proactively address potential issues impacting client satisfaction.Mentoring and Knowledge Sharing: Provide mentorship and guidance to junior members of the Customer Success Team, sharing best practices, industry knowledge, and strategies for client engagement and retention.Foster a collaborative and supportive team environment, promoting continuous learning and professional development among team members.Customer Advocacy and Feedback: Gather client feedback on product functionality, user experience, and service delivery, advocating for client needs within the organization to drive continuous improvement and innovation.Collaborate with product management and development teams to prioritize feature enhancements and product roadmap decisions based on client input and market insights.Risk Management and Churn Prevention: Proactively identify and mitigate churn risks by monitoring client health scores, conducting regular health checks, and implementing retention strategies to strengthen client loyalty and satisfaction.Address escalated client issues and concerns with urgency and professionalism, ensuring timely resolution and maintaining positive client relationships.Qualifications: Bachelor's degree in business, marketing, or a related field; MBA or relevant certifications preferred.3-4 years of experience in customer success or account management roles within the SaaS industry, with a proven track record of managing complex client relationships and driving customer success.Strong leadership and mentoring skills, with experience in guiding and developing junior team members.Excellent communication, negotiation, and presentation skills, with the ability to influence stakeholders and drive consensus across cross-functional teams.Strategic thinker with analytical abilities to interpret data, identify trends, and leverage insights to optimize client outcomes and business impact.What it's like working at Horizons Our service & product. We're a technology company, not an accountancy, payroll provider, recruitment firm or similar. We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR admin.
Our amazing team and environment. Working at Horizons means you're working on something very exciting: Allowing every person on the planet to have access to equal opportunities in living a fulfilled work and personal life. We believe in hiring from within and going the extra mile to retain top talent. As the company continues to grow extremely fast, you will be given the opportunity to develop and grow alongside.
Our benefits and perks. Being a Horizoneer means that you get the benefit of:
An asynchronous working environmentA "Remote -First" company environment (or Hybrid) - based on the nature of the jobThe ability to work from abroad for a short period of timeGrowth opportunities within the companySelect your preferred hardware, be it Windows or Mac, and we'll purchase it for youHow to apply Please fill out the form below and upload your CV in a PDF format.
If you don't have an up-to-date CV but you are still keen to reaching out, please feel free to add a copy of your LinkedIn profile instead.
#J-18808-Ljbffr
