Jr. Access Management Specialist Hibrodo Caba

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina Yel Solutions A tiempo completo

En Yel Solutions, nos encontramos en la búsqueda de un perfil Access Management Jr para sumarse a nuestro Staff de colaboradores.
Lunes a viernes: 9 a 18hs
Modalidad: Hibrida: en etapa de capacitación son 3 veces por semana presencial.
Después 2 días presencial por semana.
Zona: Parque Patricios CABA
Tareas a realizar:Soporte técnico a usuarios corporativos.ABM de usuarios.Atención de guardia regional de seguridad informática.Diagnóstico y resolución de incidentes de Microinformática.Seguimiento exhaustivo de los casos recibidos.Gestión del escalamiento de todos los casos de alto impacto.Aseguramiento de un trato cordial y fuertemente orientado a la satisfacción de las necesidades del cliente.Requisitos:Conocimientos técnicos requeridos:
Paquete Office (avanzado).Experiencia en mesa de ayuda / Atención al público / Call Center.Manejo de Herramientas de gestión de incidentes.Beneficios:Prepaga para empleado y su grupo familiar primario.Programa de descuentos corporativos.Programa de Referidos.Oportunidades de crecimiento profesional.
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