Team Lead, Integrations

hace 18 horas


Buenos Aires, Buenos Aires C.F., Argentina Edelman A tiempo completo

Overview:Now is the time to join us We're Personify Health.
We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together.
Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health.
At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters.
Together, we're shaping a healthier, more engaged future.
Responsibilities: Who are you? The Integration Team Lead is a player/coach role that is critical to the success of both new and existing clients.
This position will need to develop strong relationships throughout the organization including with the Implementation team, Client Success team, Product and Engineering, and more.
As the Team Lead, your team will be focused on the initial setup and ongoing maintenance of data feeds used to manage client eligibility, rewards, and program participation.
In this role you will wear many hats, but your knowledge will be essential in the following: Develop a team culture that emphasizes quality end-to-end delivery, continuous improvement, key employee retention and development, and high performance.Support team with technical and operational aspects of data integration as needed to meet project deadlines and client commitments.Partner with Client Success team leads to prioritize and execute upon client commitments.Ensure the team follows standard processes and support clear lines of ownership and accountability.Serve as internal and client-facing point of escalation for integration activities.Drive the continuous improvement of our data integration methodology.Meet with team members on a regular basis to provide mentoring, discuss performance and work on individual development.Complete employee reviews and provide management team with feedback/recommendations on salary adjustments and promotions.Manage and monitor distribution of integration case workload amongst team members to ensure on-time and accurate completion of deliverables.Partner directly with the Product team to understand new features and provide training to integration team members as required.Review client inquiries and research responses to issues while identifying when an item must be escalated to the appropriate department and Director's attention.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as

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