Customer Service Representative in Greece

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo

We are seeking a highly motivated Customer Service Representative to join our team at Recruit4Work SL. This is an excellent opportunity for individuals who enjoy helping others and are looking to experience the Mediterranean lifestyle.

The successful candidate will be responsible for providing exceptional customer service through various communication channels, including calls, chats, and emails. They will also work with confidential customer information, ensuring it is treated sensitively.

Job Description:
  • Key Responsibilities:
  • Handle incoming and outgoing transactions according to client procedures and processes
  • Provide excellent customer support through active listening and adjusting support approach to accommodate all levels of customer experience
  • Work with confidential customer information and treat it sensitively
  • Use software to source and input customer data accurately as related to the inquiry
  • Respond, resolve and work proactively with incoming transactions of various types
  • Make qualitative outgoing transactions of various types, including but not limited to: sales, case follow-up etc.
  • Record and complete back-office work accurately as per client requirements (e.g. chat, order registration, invoice, administration, economics, e-mail, case ownership)
  • Responsibility for various administrative tasks such as completing time sheets
  • Present a professional and knowledgeable approach on all customer interactions
Ideal Candidate:
  • A natural team player - we believe in supporting and developing our people
  • Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers
Required Skills and Qualifications:
  • Fluent in Norwegian
  • Working proficiency in English
  • Minimum 1 Year experience in Customer Service / Fulfillment
  • Excellent communication skills
  • Ability to walk customers through complex procedures from start to finish
  • Confident, adaptable Empathetic
  • Positive Flexible attitude
  • Good stamina in dealing with frustrated customers
  • Organized Methodological thinker
Benefits:
  • Excellent benefits package
  • Multilingual and excellent work environment to provide customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses
  • Internal employee incentives

Estimated Salary: €30,000 - €40,000 per annum, depending on experience

This role offers a unique opportunity to experience the Mediterranean lifestyle while working in a dynamic and supportive environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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