Customer Service Representative in Greece

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo
Job Description

We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work SL. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and wants to experience the Greek way of life.

The ideal candidate will be fluent in Dutch, have excellent communication skills, and be able to work independently in a fast-paced environment. You will be responsible for providing top-notch customer support to clients via phone, email, and social media.

Key Responsibilities:

  • Answering inbound calls from retail customers with various inquiries and concerns.
  • Troubleshooting issues related to orders, deliveries, payments, and returns.
  • Providing information about digital products and escalating complex issues to other departments.

Required Skills and Qualifications:

  • Fluent in Dutch (native or near-native level).
  • Working proficiency in English.
  • Excellent communication and problem-solving skills.
  • Computer skills: MS Office, Internet Explorer, Windows, and Mozilla Thunderbird.
  • System skills: Chat, WhatsApp, Internal, and Bol.com systems.
  • Typing speed: Minimum 120 characters per minute with 80% accuracy.
  • Numerical and analytical insight.

Benefits:

  • Competitive salary: €25,000 - €30,000 per year, depending on experience.
  • Multilingual and excellent work environment to provide customer service.
  • Extensive training program to enhance your skills and knowledge.
  • Adaptation to Greek culture and language courses.
  • Internal employee incentives and rewards.
  • Located in an amazing office in Greece with excellent transport links.
  • Relocation package with a great support system for non-local hires.
  • Private health coverage.

Location:

Remote, must be based in Greece.



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