Business Operations Director
hace 3 días
About the Role:
The Business Operations Director will oversee the day-to-day operations, ensuring high standards of service delivery and fostering collaboration among team members and other internal teams.
As a key member of the leadership team, this role will be responsible for aligning community goals with the business strategy, leading teams, and managing daily operations to maintain excellent customer service.
Key Responsibilities include:
- Supporting the General Manager in setting clear goals, providing feedback, and fostering a culture of accountability and continuous improvement.
- Managing operational processes to ensure adherence to company standards and health & safety regulations.
- Maintaining high standards of resident satisfaction through effective coordination and implementation of tasks, actions, and processes.
- Collaborating with internal teams and external stakeholders for effective property management.
- Driving initiatives to enhance overall property performance and compliance with regulations.
About Urbanest UK Ltd.:
Urbanest is a thriving and professional company dedicated to delivering responsible, sustainable communities across London. With a unique feel and buzzing social areas, our communities offer an amazing living experience for students attending top universities.
We are proud of our incredible work culture, which celebrates achievements and offers numerous staff benefits, including discounted gym membership, travel to work/cycle to work loan, and more. Join us at urbanest and help us achieve our Vision of 'a living and working experience better than yesterday; even better tomorrow.'
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