IT Asset Management Specialist
hace 2 semanas
At Capgemini, we're empowering our employees to shape their careers and make a meaningful impact. As an IT Asset Management Specialist, you'll be part of a collaborative community that's passionate about unlocking the value of technology and building a more sustainable, inclusive world.
Key Responsibilities
- Manage our IT asset portfolio, encompassing hardware, software, and cloud/SaaS assets, to ensure accurate and complete inventories and licensing compliance.
- Enhance and implement processes for usage, reclaim licenses, and rationalize products to optimize our technology assets.
- Identify opportunities for continuous improvement, automation, and self-service, and lead activities to realize them.
- Maintain metrics and reports to measure performance and deliver necessary information to Technology management.
- Remediate assets missing from the Compliance inventory and manage software and SaaS models within our asset management application (ServiceNow).
- Support requests for software from our IT Service Management application (ServiceNow).
- Collaborate with stakeholders within Technology Governance, other Technology teams, and business units to drive IT asset management initiatives.
Required Skills
- Demonstrate strong analytical, problem-solving, and business sense, with excellent written and verbal communication skills.
- Manage peer and stakeholder relationships, with experience in contract negotiation and supplier management a plus.
- Proficiency in ServiceNow Software Asset Management (SAM) is required, with experience in ServiceNow Hardware Asset Management (HAM) and Cloud Cost Management a plus.
- Advanced proficiency in MS Office and proficiency in Tableau or Power BI are also required.
About Capgemini
As a global leader in engineering services, we bring together a team of engineers, scientists, and architects to help innovative companies unleash their potential. From autonomous cars to lifesaving robots, our digital and software technology experts think outside the box to provide unique R&D and engineering services across all industries. Join us for a career full of opportunities where you can make a difference and reimagine what's possible.
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