Technical Support Professional
hace 4 días
Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In a rapidly evolving digital landscape, our cutting-edge technology enables seamless interaction between brands, consumers, and media.
Job Description- We are seeking a highly skilled IT Support Specialist to provide top-notch hardware, software, and systems support for our global IT environment. As a key member of our team, you will be responsible for ensuring smooth operations, troubleshooting technical issues, and implementing policies & automation.
- At least 4 years of experience working in an IT support-related role with expertise in managing, configuring, and troubleshooting Windows desktop and Mac OS.
- Familiarity with network environments (TCP/IP, DNS, DHCP, etc.) and ability to troubleshoot complex technical issues.
- Experience working with IT Support tickets as per SLA and KPI's, with excellent written and spoken communication skills in English.
- Multitasker with the ability to work in a fast-moving, dynamic environment, responsible and a team player with strong problem-solving skills.
- Unlimited vacations, monthly inflation updates, lunch credit, and access to exclusive perks like OSDE 410 medical assurance, gym coverage, and internet coverage.
- A comprehensive learning & development program, with high visibility roles and tremendous growth potential within a global team and cross-company collaboration.
- Pet-friendly office space with endless snacks and beverages, offering flexible working arrangements and professional development opportunities.
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