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Global Customer Advocate

hace 1 semana


Rosario, Santa Fe, Argentina Chevron A tiempo completo
Job Summary

We are seeking a highly skilled Global Customer Advocate to join our team. As a key member of our organization, you will be responsible for advocating for clients and driving customer satisfaction.

Key Responsibilities:

  • Conduct high-volume inbound calls to support current customers
  • Develop and implement strategies to retain existing customers
  • Fully own existing customers at risk of canceling services
  • Address complaints to increase satisfaction and secure renewals or saves
  • Achieve client onboarding, retention, and engagement targets set by management

Requirements:

  • Fluent in English
  • 3+ years experience in account management, client relations, hospitality, or tourism
  • Education, teaching, or tutoring experience preferred
  • High empathy and emotional intelligence