SAP Consumption CoE Specialist

hace 6 días

Buenos Aires, Argentina SAP A tiempo completo
About the Role

We are seeking a highly skilled and detail-oriented professional to join our team as a Consumption CoE Specialist. As a key member of our Customer Success Team, you will play a pivotal role in supporting the tracking of cloud fund consumption and the generation of balance statements for Private Cloud Deals.

Your primary responsibilities will include close collaboration with the sales team, handling change requests pertaining to infrastructure, software/licenses, Cloud Application Services, and other supplementary services. You will also be responsible for gathering requested changes to the fund and performing different checks and analysis to manually create Balance Statements.

Key Responsibilities
  • Prepare contract documents to start changes in consumption of infrastructure, software licenses, and services as required by the customer.
  • Prepare monthly Balance Statements and manage Fund balances.
  • Review incoming inquiries and perform calculations checking against contractual documents and consumption records.
  • Be dedicated point of contact for internal customers for consumption related topics.
  • Proactively interact with other SAP support functions (O2I/ Sales/IT-Support/Commercial, Provisioning, Revenue Recognition).
  • Use own initiative to improve processes and drive efficiency in the team.
  • Actively contribute to complex cases resolution.
  • Create and maintain cluster specific SOP database / Support knowledgebase.
Requirements
  • Analytical profile and problem-solving skills with a strong focus on high-quality results.
  • Knowledge of SAP systems and its usage.
  • Commercial Private Cloud knowledge (preferred).
  • Advanced Excel knowledge (VBA), Power BI, Outlook, and PPT.
  • Knowledge in accounting and controlling, process management and equivalent are a plus.
  • Intrinsically motivated, willing to learn and to support team colleagues enthusiastically.
  • Quick learner, adaptable, able to use own initiative with excellent attention to detail.
  • Enjoy working in a fast-changing environment.
  • Excellent communication skills, team player, positive attitude and open to feedback.
  • Dedicated to customer success with a strong customer focus.
  • Excellent verbal and written communication skills in English language.
  • German Language is highly appreciated.
Experience
  • University degree in Accounting, Finance, Business Administration, Industrial Engineering, Economics, or related fields.
  • 5+ years of experience in Finance, Accounting, Controlling or Related Departments.
  • Knowledge of SAP support modules and CRM are an advantage.
  • Ability to work with globally distributed cross-functional teams.
  • Proven track record of execution capabilities for complex topics.
  • Proven ability to quickly become an expert in a specific topic while not losing track of the big picture.
About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

  • SAP Consumption CoE Specialist

    hace 6 días

    Buenos Aires, Argentina SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and detail-oriented professional to join our SAP Consumption CoE team as a Consumption CoE Specialist. In this role, you will play a pivotal part in supporting our Customer Success Teams in tracking cloud fund consumption and generating balance statements for Private Cloud Deals.As a key member of our team, you...

  • SAP Consumption CoE Specialist

    hace 9 horas

    Buenos Aires, Argentina SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Consumption CoE Specialist. As a key member of our team, you will be responsible for supporting Customer Success Teams in the tracking of cloud fund consumption and the generation of balance statements for Private Cloud Deals.Your daily tasks will involve close...

  • Consumption Support Specialist

    hace 3 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    About the Role:The Consumption Support Specialist will be responsible for providing post-sales support for billing and consumption related issues and inquiries, acting as a dedicated point of contact for customers, partners, and internal stakeholders. This role requires strong analytical and problem-solving abilities, with a customer-centric mindset.Key...

  • Consumption Support Specialist

    hace 3 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    About the RoleThe Consumption Support Specialist will be responsible for providing post-sales support for billing and consumption-related issues and inquiries, acting as a dedicated point of contact for customers, partners, and internal stakeholders.Key ResponsibilitiesProvide post-sales support for billing and consumption-related issues/inquiries and act as...

  • Consumption Support Specialist CoE

    hace 2 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    About the Role:We are seeking a highly motivated Consumption Support Specialist to join our Global Finance Success (GFS) Consumption CoE team. As a key member of our team, you will be responsible for providing post-sales support for billing and consumption related issues and inquiries, acting as a dedicated point of contact for customers, partners, and...

  • Consumption Support Specialist CoE

    hace 2 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    About the RoleWe are seeking a highly motivated Consumption Support Specialist to join our Global Finance Success (GFS) Consumption CoE team. As a key member of our team, you will be responsible for providing post-sales support for billing and consumption-related issues and inquiries, acting as a dedicated point of contact for customers, partners, and...

  • Consumption Support Specialist CoE

    hace 1 mes

    Buenos Aires, Argentina SAP A tiempo completo

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Consumption Support Specialist

    hace 3 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    About the Role:The Consumption Support Specialist will be responsible for providing post-sales support for billing and consumption-related issues and inquiries, acting as a dedicated point of contact for customers, partners, and internal stakeholders. This role requires a highly motivated individual with a passion for customer satisfaction and strong...

  • Consumption Support Specialist Coe

    hace 1 mes

    Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Consumption Support Specialist CoE

    hace 2 semanas

    Buenos Aires, Argentina SAP SE A tiempo completo

    About the RoleWe are seeking a highly motivated Consumption Support Specialist to join our Global Finance Success (GFS) Consumption CoE team. As a key member of our team, you will be responsible for providing post-sales support for billing and consumption related issues and inquiries, acting as a dedicated point of contact for customers, partners, and...

  • Consumption Support Specialist

    hace 3 semanas

    Buenos Aires, Argentina SAP SE A tiempo completo

    About the Role:The Consumption Support Specialist will be responsible for providing post-sales support for billing and consumption related issues and inquiries, acting as a dedicated point of contact for customers, partners, and internal stakeholders. This role requires strong analytical and problem-solving abilities, with a customer-centric mindset.Key...

  • SAP Consumption Support Associate CoE

    hace 9 horas

    Buenos Aires, Argentina SAP A tiempo completo

    About the Role:The Consumption Support Associate CoE at SAP is responsible for providing post-sales support for billing and consumption related issues and inquiries. As a dedicated point of contact for customers, partners, and internal stakeholders, you will act as a liaison between customers and SAP's internal teams to resolve complex technical and...

  • Cloud Billing Specialist

    hace 3 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    About the Role:We are seeking a highly skilled Cloud Billing Specialist to join our Consumption CoE team at SAP. As a key member of our team, you will be responsible for providing expert-level support and guidance on cloud billing-related topics to both internal and external customers.Key Responsibilities:Act as a dedicated point of contact for cloud billing...

  • SAP Consumption Support Specialist

    hace 2 días

    Buenos Aires, Argentina SAP A tiempo completo

    About the Role:We are seeking a highly motivated Support Specialist to join our Global Finance Success (GFS) Consumption CoE team. As a key member of our team, you will be responsible for providing post-sales support for billing and consumption related issues and inquiries, acting as a dedicated point of contact for customers, partners, and internal...

  • Consumption Support Associate

    hace 3 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    About the Role:The Consumption Support Associate will be responsible for providing post-sales support for billing and consumption related issues and inquiries, acting as a dedicated point of contact for customers, partners, and internal stakeholders. This role requires strong analytical and problem-solving skills, with a customer-centric mindset.Key...

  • Consumption Support Associate CoE

    hace 1 mes

    Buenos Aires, Argentina SAP A tiempo completo

     We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Consumption Support Associate Coe

    hace 1 mes

    Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Consumption Support Specialist

    hace 4 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    Empowering Global OperationsAt SAP, we are dedicated to fostering an environment where you can excel. Our organizational culture emphasizes teamwork and a shared commitment to enhancing global operations. We prioritize the establishment of a foundation for the future, cultivating a workplace that values diversity, promotes flexibility, and aligns with our...

  • Consumption Support Associate

    hace 3 semanas

    Buenos Aires, Argentina SAP SE A tiempo completo

    About the Role:The Consumption Support Associate will be responsible for providing post-sales support for billing and consumption related issues and inquiries, acting as a dedicated point of contact for customers, partners, and internal stakeholders. This role requires strong analytical and problem-solving abilities, with a customer-centric mindset.Key...

  • Consumption Support Specialist

    hace 4 semanas

    Buenos Aires, Argentina SAP A tiempo completo

    We empower global efficiencyAt SAP, we foster an environment that allows you to excel. Our corporate culture emphasizes teamwork and a collective commitment to enhancing global operations. Our daily focus is on establishing a robust foundation for the future while cultivating a workplace that values diversity, promotes flexibility, and aligns with our...