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Customer Experience Expert

hace 2 semanas

Córdoba, Córdoba, Argentina Supportyourapp A tiempo completo

We are seeking a highly motivated Data Technician to join our team. As a Data Technician, you will play a vital role in supporting our customers by providing email support, processing and validating GTFS exports, and troubleshooting Interactive Maps.

You will work closely with agencies to address questions and concerns about their services, create and maintain GTFS datasets, and communicate effectively with internal teams.

To excel in this role, you will need excellent English skills, at least 6 months of experience working with data entry, analysis, and management, and proficiency in CRM systems or Kanban-style project management tools.

Key Responsibilities
  • Provide email support to customers
  • Process and validate GTFS exports
  • Configure and troubleshoot Interactive Maps
  • Identify and document bugs
Requirements
  • Excellent English skills
  • Minimum of 6 months experience working with data entry, analysis, and management
  • Experience using CRM systems or Kanban-style project management tools
  • Positive and responsible attitude
Why Choose Us
  • Flexible schedule
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Good bonuses for referring friends