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Customer Experience Ambassador
hace 3 semanas
About Teleperformance
We're a global leader in customer experience solutions, dedicated to delivering exceptional service and creating memorable interactions for our clients' customers.
Job Overview
We're seeking a highly skilled Customer Service Expert to join our team. As a key member of our sales and service team, you will be responsible for managing multichannel activity, providing high-quality service to our clients' customers, and driving commercial growth through sales activities.
Key Responsibilities
- Manage multichannel activity to deliver exceptional customer experiences
- Develop strong verbal and written communication skills to effectively interact with customers
- Operate in an ambiguous and fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Pursue sales and commercial activities to drive revenue growth
Requirements
- A C1 English speaker with excellent communication skills
- A good listener who is empathetic, responsible, and proactive
- Natural ability to connect with customers and build rapport
- Thrives in a sales environment and is eager to drive commercial growth
Our Team Offers
- A competitive salary of $2,662,000
- A dynamic and supportive work environment
- Opportunities for career development and professional growth
- A comprehensive benefits package, including performance bonuses and paid training
- The chance to connect with other cultures and be part of the world's largest interactions team
