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Team Leader for Cannabis Retail
hace 2 meses
About Us...
At C3 Industries, our focus is on cannabis, but our greatest asset is our workforce. We prioritize local hiring, competitive pay, and opportunities for professional development.
Employee Benefits:
- Comprehensive Medical, Dental, & Vision Coverage
- Disability Insurance (Short- & Long-Term)
- Life Insurance
- Paid Time Off
- Employee Discounts
- 401(k) Retirement Plan
- Referral Incentives
- Holiday Compensation
- Company Merchandise
We are seeking a Shift Lead to support the C3 Industries team in delivering exceptional service to our customers by assisting them in understanding, selecting, and purchasing cannabis products.
Key Responsibilities:
- Deliver outstanding customer service by prioritizing the patient experience.
- Guide customers in comprehending product options and their benefits.
- Educate customers on cannabis characteristics and assist in selecting appropriate strains based on their needs.
- Serve as a role model for staff in sales and customer service excellence.
- Address customer concerns professionally, managing escalations in the absence of management.
- Maintain up-to-date product knowledge and stay informed on industry trends.
- Effectively operate and manage the Point of Sale (POS) system.
- Adhere to cash handling procedures and perform daily financial reconciliations.
- Utilize downtime efficiently to ensure the sales floor is well-stocked and organized.
- Open and close the retail location, assist with product intake, inventory management, and cash balancing.
- Distribute tips among team members according to company policy.
- Participate in management meetings, providing insights for employee growth and operational enhancements.
Qualifications:
- Minimum of 3 years in customer service, with a high school diploma or GED.
- Experience in retail or restaurant operations preferred.
- Familiarity with POS systems and cash management.
- Proven track record of meeting performance metrics.
- Strong multitasking abilities with effective prioritization skills.
- Ability to work autonomously with minimal supervision.
- Experience in inventory management and product intake processes.
- Excellent verbal and written communication skills.
- Knowledge of relevant state and local regulations is a plus.
- Must be 21 years of age and able to pass a background check.
- Ability to obtain and maintain necessary state licenses for employment.
Our mission is to share our passion for cannabis with the community. We look forward to your interest in being part of our journey.
C3 Industries is driven by a dedicated team of experts in cannabis cultivation and processing, committed to producing top-quality indoor cannabis and extracted products across multiple states.
*Compensation Disclaimer
Compensation estimates are generated by third-party job search platforms; C3 Industries offers competitive pay based on experience and industry standards.