SAP CX Solutions Expert
hace 3 días
Job Description
In this exciting role, you will have the opportunity to work with our customers to help them achieve their business goals through the effective use of SAP's Customer Experience solutions. As a Senior SAP Business Consultant, you will provide expert-level guidance and support to our customers, helping them to maximize the value of their investments in SAP technology.
Your Key Responsibilities
- Presentation and Demonstration: You will develop and deliver compelling presentations and demonstrations of SAP's CX solutions to our customers, focusing on Lead to Cash and/or Service business processes.
- Business Development: You will collaborate with our global and local teams to build and strengthen relationships with our customers. You will assist in creating product materials that inspire and motivate our sales force.
- Expansion and Adoption: You will work closely with our customers to expand our installed base and capture new clients across various industries such as Utilities, Retail, CPG, Wholesale, and Telco. You will ensure our customers understand our competitive advantages and how our SAP CX solutions integrate seamlessly with SAP BackOffice.
- Specialized Knowledge: You will be an expert in at least two SAP CX solutions, with a special focus on SAP Sales & Service (former SAP C4C) or another world-class Sales and Service solution. You will design business architectures that include solutions from other SAP portfolios.
- Advisory and Collaboration: You will serve as a trusted advisor for internal and external customers. You will stay informed about implementation issues and ensure this knowledge is reflected in all activities.
- Travel: You will prepare to travel throughout LAC and explore new business opportunities – an incredible opportunity for professional and personal growth.
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