IT Service Delivery Director

hace 1 semana


Buenos Aires, Buenos Aires C.F., Argentina DataArt A tiempo completo
Job Overview:

The IT Service Delivery Director will lead the development and implementation of effective incident and problem management processes to ensure service reliability and consistency. The ideal candidate will have experience in leading teams and developing strategic plans to achieve business objectives.

Responsibilities:
  • Responsible for the development, deployment, and maintenance of incident and problem management processes.
  • Lead the implementation of EY's Service Management processes and framework.
  • Collaborate with senior business partners to gain an in-depth understanding of key business processes, products, and services.
  • Develop and maintain trusted relationships with stakeholders to ensure effective communication and collaboration.

About You: We are looking for a highly experienced IT professional with a strong background in service management, leadership, and strategic planning.



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