Support Services Portfolio Manager
hace 4 semanas
About Lenovo Services
Lenovo Services is a key component of our business, and we're looking for a talented individual to join our team as a Support Services Product Specialist. As a member of our Services Solution Group, you'll play a critical role in guiding the creation, enhancement, and expansion of our support services across geographies and solutions.
Key Responsibilities
- Develop and implement strategies to grow and enhance our support services portfolio and related offerings across the Mobile and PC space.
- Collaborate with portfolio managers, product managers, sales, customers, hardware teams, delivery, and other internal stakeholders to understand the support services market and identify opportunities for growth.
- Work with cross-functional teams to improve gaps in our current portfolio and set product teams up for success in one of Lenovo's fastest-growing market segments.
- Drive results by influencing and maintaining open communication with all areas of the company, including worldwide hardware business units, geo/country service sales & marketing teams, and technical service delivery teams.
Requirements
- Bachelor's degree required.
- Strong research skills and intellectual curiosity.
- Strong data and analytical skills.
- Aptitude for understanding technology.
- Ability to pull together data and information into summary formats to draw conclusions.
- Collaborative and teamwork approach.
- Customer insight and ability to identify high-value business outcome objectives.
- Fluent English level.
What We Offer
- The opportunity to be a key contributor to the future of the Services business.
- A team environment that values collaboration, diversity of viewpoint, and teamwork.
- The ability to influence the products that the team will build and be a part of that decision-making process.
- An opportunity to learn all about Portfolio and Product Management, as well as Offering Development.
- The chance to be part of a team that enjoys what they do and likes to have fun.
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