Support Services Portfolio Manager
hace 2 meses
As a key member of Lenovo's Services Solution Group, the Support Services Product Specialist will play a crucial role in driving the growth, enhancement, and expansion of Lenovo's support services portfolio across geographies and solutions. This role requires a thought leader who can effectively influence worldwide and regional leadership teams to ensure product requirements, business objectives, and P&L targets are met.
Key Responsibilities- Collaborate with portfolio managers, product managers, sales, customers, hardware teams, delivery, and other internal stakeholders to understand the support services market and identify opportunities for growth.
- Work with cross-functional teams to improve gaps in the current portfolio and set product teams up for success in one of Lenovo's fastest-growing market segments.
- Develop and maintain open communication with all areas of the company, including worldwide hardware business units, geo/country service sales & marketing teams, and technical service delivery teams.
- Bachelor's degree required
- Strong research skills and intellectual curiosity
- Strong data and analytical skills
- Aptitude for understanding technology
- Ability to pull together data and information into summary formats to draw conclusions
- Collaborative and teamwork approach
- Customer insight and ability to identify high-value business outcome objectives
- Fluent English level
- The opportunity to be a key contributor to the future of the Services business
- A team environment that values collaboration, diversity of viewpoint, and teamwork
- The ability to influence the products that the team will build and be a part of that decision-making process
- An opportunity to learn all about Portfolio and Product Management, as well as Offering Development
- The chance to be part of a team that enjoys what they do and likes to have fun
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