Product Support Specialist

hace 2 semanas


Mercedes, Argentina Daimler AG (Canada) A tiempo completo
Job Description

As a Product Support Specialist at Daimler AG (Canada), you will play a crucial role in ensuring the reliability and quality of our vehicles. Your primary responsibility will be to provide technical solutions for complex vehicle issues, working closely with global field technical support managers.

Key Responsibilities
  1. Identify potential issues in vehicle systems and develop solutions to improve reliability.
  2. Collaborate with stakeholders to discuss and resolve product issues.
  3. Document vehicle issues and their potential impact for participation in technical meetings.
  4. Prepare global field service measures and create information for workshops on known issues and remedies.
Requirements
  1. Strong technical knowledge of modern vehicle systems and complex vehicle diagnosis.
  2. HV safety awareness and experience with HV Battery/HV Battery Chargers.
  3. Vehicle data analysis skills.
  4. Excellent team player and stakeholder management skills.
  5. Basic awareness of after-sales business operations.
  6. Strong written and communication skills in English.
  7. German language proficiency is an added advantage.
Organization

Organization: Daimler AG (Canada)

Primary Location: Canada



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