Customer Support Specialist
hace 2 semanas
Job Description - Customer & Technical Support Analyst
Group: Daimler AG (Canada)
About the Role
We are seeking a skilled Customer and Technical Support Analyst to join our team at Daimler AG (Canada). As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Produce detailed reports and analysis of customer and technical support data, including roadside assistance and vehicle-off-the-road (VOR) volumes, as well as retailer goodwill spend trends.
- Work collaboratively with various departments across the business to provide valuable insights and drive business solutions.
- Analyse and solve complex problems, using advanced IT skills and knowledge of Power BI.
- Develop and maintain strong relationships with clients, providing timely and effective support to meet their needs.
Requirements
- Strong customer focus and excellent communication skills, both written and verbal.
- Advanced IT skills, particularly in Microsoft Office programs like Excel, and knowledge of Power BI.
- Ability to work independently and manage own workload effectively.
- Excellent problem-solving skills and attention to detail.
What We Offer
As a Customer and Technical Support Analyst at Daimler AG (Canada), you will have the opportunity to work in a dynamic environment with a great team and culture. We offer a competitive salary and discretionary bonus structure, as well as access to our colleague car schemes and flexible working options.
Why Join Us
At Daimler AG (Canada), we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that our diverse backgrounds, experiences, and cultures contribute to our shared experience and shape who we are and what we do.
-
Customer Support Specialist
hace 3 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoJob Description - Customer Support SpecialistGroup: Daimler AG (Canada)DescriptionAs a Customer Support Specialist at Daimler AG (Canada), you will play a crucial role in ensuring the highest level of customer satisfaction. Your primary responsibility will be to analyze and resolve customer complaints and issues in a timely and professional manner.About...
-
Customer Support Specialist
hace 3 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob Description - Customer Support SpecialistCompany OverviewDaimler Trucks North America LLC is a leading manufacturer of commercial trucks in North America. We are passionate about delivering innovative solutions to our customers and are committed to excellence in everything we do.About the RoleWe are seeking a highly skilled Customer Support Specialist to...
-
Customer Support Specialist
hace 2 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob Title: Customer & Technical Support AnalystAbout the RoleWe are seeking a skilled Customer and Technical Support Analyst to join our team. As a key member of our support team, you will be responsible for analyzing customer and technical support data to identify trends and insights that drive business solutions.Key ResponsibilitiesProduce detailed reports...
-
Product Support Specialist
hace 3 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoAbout the RoleWe are seeking a highly skilled Product Support Specialist to join our team at Daimler AG (Canada). As a key member of our organization, you will be responsible for providing technical support and solutions to complex vehicle issues.Key ResponsibilitiesProvide technical expertise to resolve complex vehicle issues, collaborating with global...
-
Customer Services eCommerce Specialist
hace 3 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob Description - Customer Services eCommerce SpecialistAbout Daimler Trucks North America LLCWe are seeking a highly skilled Customer Services eCommerce Specialist to lead the implementation of our digital customer service platform. In this role, you will be responsible for designing and operating digital platforms that meet the needs of our customers and...
-
Customer Services eCommerce Specialist
hace 2 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob Title: Customer Services eCommerce SpecialistAbout the Role:We are seeking a highly skilled Customer Services eCommerce Specialist to lead the implementation of our MBK Customer Service eCommerce platform. As a key member of our team, you will be responsible for designing digital platforms that meet customer needs and expectations.Key...
-
Customer Service eCommerce Specialist
hace 2 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoJob Title: Customer Service eCommerce SpecialistAbout the Role:We are seeking a highly skilled Customer Service eCommerce Specialist to lead the implementation of our MBK Customer Service eCommerce platform. As a key member of our team, you will be responsible for ensuring that our digital platforms are designed with a focus on customer needs and...
-
Customer Services eCommerce Specialist
hace 3 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoJob Title: Customer Services eCommerce SpecialistAbout the Role:We are seeking a highly skilled Customer Services eCommerce Specialist to lead the implementation of our MBK Customer Service eCommerce platform. As a key member of our team, you will be responsible for designing digital platforms that meet customer needs and expectations, ensuring seamless...
-
Product Support Specialist
hace 2 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoJob DescriptionAs a Product Support Specialist at Daimler AG (Canada), you will play a crucial role in ensuring the reliability and quality of our vehicles. Your primary responsibility will be to provide technical solutions for complex vehicle issues, working closely with global field technical support managers.Key ResponsibilitiesIdentify potential issues...
-
Product Specialist
hace 4 semanas
Mercedes, Argentina Capital Automotive Group A tiempo completoJob SummaryWe are seeking a highly skilled Product Specialist to join our team at Capital Automotive Group. As a Product Specialist, you will play a crucial role in showcasing and promoting our products, providing exceptional customer experiences, and driving sales success.Key ResponsibilitiesProduct Knowledge and ExpertiseDevelop a comprehensive...
-
Product Specialist
hace 2 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob DescriptionProduct Specialist (12 month FTC)About UsDaimler Trucks North America LLC is a leading provider of commercial vehicles and services. We are committed to shaping the future of transportation with innovative solutions that deliver exceptional customer experience.We value diversity, inclusivity, and respect in our workplace, and we strive to...
-
Product Specialist
hace 2 semanas
Mercedes, Argentina Capital Automotive Group A tiempo completoProduct Specialist - Mercedes-Benz ReginaJob Summary:The Product Specialist plays a vital role in showcasing and promoting our products, providing exceptional customer experiences, and driving sales success. This role requires a comprehensive understanding of our products, excellent communication skills, and the ability to adapt to changing market...
-
Product Data Management Specialist
hace 3 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob DescriptionAbout the RoleWe are seeking a highly skilled Product Data Management Specialist to join our team at Daimler Trucks North America LLC. As a Product Data Management Specialist, you will be responsible for managing and maintaining product data across various stages of the product lifecycle.Key ResponsibilitiesRelease of exterior components...
-
Executive, Collection and Remarketing Specialist
hace 3 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob DescriptionJob Title: Executive, Collection and Remarketing SpecialistJob Summary:We are seeking a highly skilled and experienced Executive, Collection and Remarketing Specialist to join our team at Daimler Trucks North America LLC. As a key member of our finance team, you will be responsible for driving financial excellence and ensuring the timely...
-
Network Development Specialist
hace 3 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob Title: Network Development SpecialistJob Summary:We are seeking a highly motivated and detail-oriented Network Development Specialist to join our team at Daimler Trucks North America LLC. As a key member of our organization, you will play a crucial role in managing dealer information and data to facilitate daily departmental functions and projects.Key...
-
Mercedes, Argentina Margo Beach A tiempo completoAbout the RoleMargo Beach is seeking a highly skilled Executive Transportation and Corporate Travel Solutions Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional transportation and travel solutions to our clients.Key ResponsibilitiesDevelop and implement customized transportation and travel...
-
Customer Service Executive
hace 2 semanas
Mercedes, Argentina Daimler Trucks North America LLC A tiempo completoJob Title: Executive, Customer ServiceWe are seeking a highly skilled and experienced Executive, Customer Service to join our team at Mercedes-Benz Services Malaysia. As a key member of our customer service center, you will be responsible for providing exceptional customer service and support to our customers, salespersons, dealers, and suppliers.Key...
-
Product Data Management Specialist
hace 2 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoJob DescriptionMercedes-Benz AG is seeking a highly skilled Product Data Management Specialist to join our team in Pune, India. As a key member of our team, you will be responsible for managing and releasing exterior components through our PLM tools, ensuring seamless integration with our global teams.Key Responsibilities:Release exterior components through...
-
Quality Assurance Specialist
hace 3 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoJob DescriptionJob Title: Quality Assurance SpecialistJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Daimler AG (Canada). As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services, and for identifying and implementing process improvements to enhance our...
-
Financial Accounting Specialist
hace 2 semanas
Mercedes, Argentina Daimler AG (Canada) A tiempo completoJob DescriptionJob Title: Financial Accounting SpecialistJob Summary:We are seeking a highly skilled Financial Accounting Specialist to join our team at Mercedes-Benz Financial Services India Private Limited. The successful candidate will be responsible for managing the financial accounting processes, ensuring compliance with regulatory requirements, and...