Clinical Trials Operations Lead

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina Kyndryl A tiempo completo

**Key Responsibilities**

The Clinical Trials Operations Lead will oversee activities of the project team to ensure sponsor commitments and IQVIA's service levels are achieved. This includes coordinating with Site Solutions and Data Operations to ensure proper resource assignment and service delivery quality.

**Responsibilities Include:**

  • Coordinate with Site Solutions and Data Operations to ensure proper resource assignment and service delivery quality.
  • Ensure that IQVIA financial interests are appropriately protected through diligent scope of work management efforts.
  • Responsible for ensuring that payments do not exceed SOW timelines.
  • Responsible for ensuring change orders are executed and communicated to appropriate personnel.
  • Responsible for performance review input to Site Solutions and Data Operations for roles that support assigned sponsor.
  • Coordinate with the Site Solutions and Data Operations team members to prepare and complete sponsor funding as needed.

**Requirements**

  • Bachelor's degree required.
  • At least 2 years of experience as a Client Service Representative.
  • Advanced level of English language proficiency.
  • Meeting facilitation, presentation, and training experience.
  • Ability to communicate effectively with various levels in the organization (written and oral) and manipulate large transactional databases.
  • Demonstrated problem-solving, analytical, and strong customer service skills.
  • Demonstrated ability to develop and maintain relationships in a diverse business environment.


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